Hogins Plumbing & Heating

James is on a one way ticket to prison for rape. Please check out Alaska courtview
Feb 1st, 2024

Jim of Hogins texted saying Jim (senior?) had retired and had passed my request for help on to him. (My boiler was not working at all, and the house temperature had dropped to a point where freezing pipes was a concern.) We agreed on a time the next day. Jim did not arrive during the window he'd selected. He did not text, call or email me to say he was running late or had an emergency. He simply never showed up. My suggestion: Call a different company.
Nov 21st, 2023

Scheduled an annual heating inspection and service no call no show . Called and texted several times due to the fact that I took off work, didn't get a reply or response back until weeks later and it came from Jim Hogins 16yr old daughter stating that her dad was at the gym ? Rescheduled for a Sat. a.m. once again no call no show. After 3 missed appts. Jim calls and states that he's sorry that he left his phone in his van ? For # weeks ? and that he's had Covid and that i'm not the only customer that he's flaked on lately because he's been in a funk ? But he'll make it right, well when he finally did show up and stand around for an hour and a half he still charged Me the full price and stated that My boiler part had a crack and that he would contact the Vendor for warranty parts and get back to Me, well that was four months ago and he's been avoiding my calls, texting that he'll call back and never does. He even said that he was trying to get the parts but there was a back log on them. I was loyal to Hogins Plumbing due to the fact that Jim himself installed our Boiler System years ago. But unfortunately Jim has stop being a Professional and Now All He seems to do is Make Excuses and Broken Promises Somewhere Along the Way Jim has Lost his Way! This Man Doesn't Respect or Conduct Himself as a Professional Plumber........Shame On You Jim Hogin. Lost Customer Services: Heating system installation, Heating system maintenance
Jan 17th, 2023

After sending phots & discussing scope of a small project, they failed to arrive, not just at the agreed time, but at all! We rescheduled 2 more times and I was shined off each time. Very disappointing!
Sep 24th, 2022

I've had to contact them multiple times with no follow through on their end. I've been placed on a schedule twice. The first time no one followed up on the initial date so I had to call again to be given a second date and time window. Still haven't heard anything and upon texting back to figure out what's going on, hear nothing. Never before experienced a company placing you on a schedule and then just ghosting you.
Sep 13th, 2022