Anchorage Chrysler Dodge Jeep Ram

Nathaniel Johnson at Anchorage Chrysler Jeep provided excellent customer service throughout the repair process with my Jeep Gladiator!
Apr 8th, 2024

I've not stopped in recently, in previous efforts I was responding to an open door policy, just happened when there one night the shop door to be open,band grabbed a Durango won at Dave & Buster's while playing with light one night, made It to girdwood to take down the gates at the tram inuenceing free rideing and volunteers to expand the resorr. In early rning was skinny dipping in the oil and cops were called, My I tentions reare good and not sure hy cops called, don't think I live been to Chrysler since
Apr 8th, 2024

Bought a car with Jack Ward. Buying a car usually takes forever. But he made it so easy and quick. Except I was handling my insurance part, it only took less than an hour for do all the paper works and drive my car out. This Jeep has a lot of options than other jeep in Alaska all over. Everything was easy for buying a car from here. Highly recommended
Apr 7th, 2024

Rob in quicklane is awsome! His service dept partner, Donnie is cool also!
Apr 1st, 2024

I dropped my truck off to have my air suspension worked on for the second time as the first time I was told it was the air springs having a tear and for $2,582.25 they said they would replace them in order for my air suspension to work. They called me after the replacement and told me that the air suspension module was not working now and needed to be replaced for another $1,382.00. The module was working when I took it in and working when they first diagnosed the problem but now it does not work? This is similar to a previous time I took the same vehicle in and they wanted to replace the radio and it turned out to only be a connection that was loose that someone else fixed for me and thus I cancelled the radio replacement. I told them that my module was working and it must either be another bad connection or they damaged the module when I took it in the first time as I could show from their own diagnostics that the module was working when I took it in. This truck was dropped off last week in order for them to look into the air suspension module but I have not had an update despite of my callings to Nate (the service advisor) and the Craig (the supervisor). I have tried to get an update and called on 3/22/2024 at 1:52pm, 3/26 at 11:04am, 1:05pm, 3:57pm and today 3/27 at 10:44am. I had to ask for Todd, the service director and left a message with him today.....we'll see how this message goes. i have left messages for someone to call me and I have not received a call. Very disappointed with how they are dealing with this. I have bought many vehicles for my company and I can tell you i will not be buying from them ever again. I'm lucky that I have several Dodges (that I bought from them) that I can use in my company, but if you didn't have a second vehicle, this would be very inconvenient. I will update this again. Also, Nate will ask you not to leave a bad review on his performance as according to him, if you call him, he will work it out instead. I reminded him of his request to not leave a bad review and to call me via text, but apparently what he meant is don't complaint, period as he has not called me back.
Mar 30th, 2024