Chamber of Commerce

      Chapel Lakes

      ( 49 Reviews )

      Chapel Lakes
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (49 reviews)
      31
      1
      4
      2
      11
      Read Our 49 Reviews

      Chamber Rating

      3.8 - (49 reviews)
      31
      1
      4
      2
      11
      › ‹
      • Robin McGalliard

        The ladies in the front office are amazing. They do everything they can to make sure we are happy. The maintenance men are really nice. I don't like corporate though. They are cheap and raising rent costs every renewal even when some apartments are not getting the same upgrades. The office made a list of all of my complaints and they are working to get it fixed.
        Apr 9th, 2024

      • Stephanie Graham

        This place is outdated and appliances are falling apart. We just now got a new microwave after several work orders put in to fix it only for it to break again. The same thing is happening with our oven and dishwasher. We pay almost 1300 a month for our 3 bedroom apartment and that cost is not worth this place. The only positive is you do have nice square footage but that is it. Oh and for living here 5 years and always on time with our rent and this past month we were late one day due to the confusion on the website portal pay, (not our fault), and they charge you an extra $140 late fee on top on your rent. There is no grace period or discounts for even one of the most loyal customers in the area. The ancillary charges are $200 dollars and half the time the gym has been closed and can't be used. The pool stays gross a lot of the time. When our lease is up we will be sure to move out of here. The owners are money stingy and could care less about their clients much less the conditions in which they live in. On a positive note the office staff is wonderful, friendly, and tries their best to serve the clients needs, but ultimately they can only do so much because the company itself calls the shots. It is a corrupt company.
        Feb 9th, 2024

      • Brian Costelloe

        Wow.Tiffany Miszkiel is very knowledgeable, professional and courteous! She knows her stuff!
        Feb 3rd, 2024

      • Trace Scholar

        If you are not living at Chapel Lakes, you are missing out! The amenities are fantastic, maintenance team is superb and office personnel AMAZING. If you are looking to move I can highly recommend Chapel Lakes. I know I will be a long-term resident. :-)
        Jan 20th, 2024

      • P. Fields

        What you should understand about Chapel Lakes Apartments. The ground under these apartments aren't stable. If you rent an upstairs apartment there expect your rooms to be sloped. View the open field behind the apartments there will be a huge muddy area or a pool of water indicating a soft ground. You matter, be safe.
        Jan 16th, 2024

      Read Our 49 Reviews

      About
      Chapel Lakes

      Chapel Lakes is located at 100 Chapel Lakes Dr in Wetumpka, Alabama 36092. Chapel Lakes can be contacted via phone at 334-731-4651 for pricing, hours and directions.

      Contact Info

      •   334-731-4651
      •   (334) 514-8186

      Questions & Answers

      Q What is the phone number for Chapel Lakes?

      A The phone number for Chapel Lakes is: 334-731-4651.

      Q Where is Chapel Lakes located?

      A Chapel Lakes is located at 100 Chapel Lakes Dr, Wetumpka, AL 36092

      Q What is the internet address for Chapel Lakes?

      A The website (URL) for Chapel Lakes is: https://www.chapel-lakes.com/?utm_source=gbp&utm_medium=organic&utm_knock=g&cpm=gbp

      Q What days are Chapel Lakes open?

      A Chapel Lakes is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 8:00 AM - 4:00 PM
      Saturday: Closed

      Q How is Chapel Lakes rated?

      A Chapel Lakes has a 3.8 Star Rating from 49 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed

      Related Categories

      Ratings and Reviews
      Chapel Lakes

      Overall Rating

      Overall Rating
      ( 49 Reviews )
      31
      1
      4
      2
      11
      Write a Review

      Robin McGalliard on Google

      image The ladies in the front office are amazing. They do everything they can to make sure we are happy. The maintenance men are really nice. I don't like corporate though. They are cheap and raising rent costs every renewal even when some apartments are not getting the same upgrades. The office made a list of all of my complaints and they are working to get it fixed.

      Business Response on Google Apr 10th, 2024
      Thanks for your feedback, Robin. We're happy to hear about your positive experiences with our office staff and maintenance team. We understand your concerns about rent and upgrades and appreciate your patience as we work on your listed concerns. We value your input and invite you to discuss this further with us. Your satisfaction is our priority and we're committed to enhancing our community.

      Stephanie Graham on Google

      image This place is outdated and appliances are falling apart. We just now got a new microwave after several work orders put in to fix it only for it to break again. The same thing is happening with our oven and dishwasher. We pay almost 1300 a month for our 3 bedroom apartment and that cost is not worth this place. The only positive is you do have nice square footage but that is it. Oh and for living here 5 years and always on time with our rent and this past month we were late one day due to the confusion on the website portal pay, (not our fault), and they charge you an extra $140 late fee on top on your rent. There is no grace period or discounts for even one of the most loyal customers in the area. The ancillary charges are $200 dollars and half the time the gym has been closed and can't be used. The pool stays gross a lot of the time. When our lease is up we will be sure to move out of here. The owners are money stingy and could care less about their clients much less the conditions in which they live in. On a positive note the office staff is wonderful, friendly, and tries their best to serve the clients needs, but ultimately they can only do so much because the company itself calls the shots. It is a corrupt company.

      Business Response on Google Jan 27th, 2024
      Dear Stephanie, we sincerely regret to hear about your unsatisfactory experience at our property. Your feedback is essential, and we understand your concerns about the condition of your residence and the service received. We are committed to improving our tenant's living experience and would appreciate the opportunity to discuss and address your concerns further. Please reach out to us at your earliest convenience.

      Brian Costelloe on Google

      image Wow.Tiffany Miszkiel is very knowledgeable, professional and courteous! She knows her stuff!

      Business Response on Google Feb 3rd, 2024
      Thank you, Brian, for your kind words about Tiffany. We are glad to hear that she provided you with excellent service and demonstrated her knowledge and professionalism. If there is anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback!

      Trace Scholar on Google

      image If you are not living at Chapel Lakes, you are missing out! The amenities are fantastic, maintenance team is superb and office personnel AMAZING. If you are looking to move I can highly recommend Chapel Lakes. I know I will be a long-term resident. :-)

      Business Response on Google Jan 30th, 2024
      Thank you, Trace, for your kind words about Chapel Lakes! We're thrilled to hear that you're enjoying the fantastic amenities, superb maintenance team, and amazing office personnel. We strive to provide an exceptional living experience for our residents, and we're delighted to have you as a long-term resident. If there's anything we can do to continue improving your stay, please don't hesitate to let us know. Thank you for choosing Chapel Lakes!

      P. Fields on Google

      image What you should understand about Chapel Lakes Apartments.
      The ground under these apartments aren't stable.
      If you rent an upstairs apartment there expect your rooms to be sloped.
      View the open field behind the apartments there will be a huge muddy area or
      a pool of water indicating a soft ground.
      You matter, be safe.

      Business Response on Google Jan 18th, 2024
      We appreciate your feedback. We acknowledge the concerns you've raised about the structural conditions. Our team is committed to ensuring the safety and comfort of all our residents. Please get in touch with us at your earliest convenience to discuss this matter further.
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      Overall Rating

      Overall Rating
      ( 49 Reviews )
      31
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      11

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