Burger King

Pull up no one ask for our order.Pulled around to window and could see the employees hiding around the corner.Go home if you are going to work.Stealing company money by not doing their job.
Apr 8th, 2024

The one on tuscaloosa downtown was out of alot but Northport was perfect
Mar 19th, 2024

There was a customer who is commonly known now a days as a Karen, I thought the employees handled it well
Dec 10th, 2023

Nov 14th, 2023

Disappointed with this Burger King's Interpretation of "Have it Your Way" As a long-time fan of Burger King's "Have it your way" slogan, I have always appreciated the notion that customization is at the heart of their service. However, my recent visit to the Burger King location on February 8, 2024, left me feeling incredibly disappointed and frustrated. Upon placing my order at the drive-througha Double Whopper with cheese, specifically requesting no onions and no picklesI was confident that my meal would be prepared to my specifications. After all, I had checked the menu board to ensure my order was correctly entered and even reviewed my receipt, both of which indicated my preferences accurately. Imagine my surprise and dismay when I arrived home, eager to enjoy my meal, only to find that what awaited me was a single Whopper, filled with pickles and onions, and lacking the cheese I had paid for. It was a far cry from the customized experience I had expected, and it left me questioning Burger King's commitment to their slogan. While I understand that the fast-food industry is often plagued by staffing issues, it's unacceptable for a customer to receive a completely different order than what was requested and paid for. It's disheartening to see that "Have it your way" now apparently means "take what we feel like putting in the bag." In light of this experience, I urge Burger Kingand other fast-food establishmentsto prioritize accuracy and customer satisfaction, even in the face of staffing challenges. No customer should have to hold up the line or meticulously check their order to ensure they receive what they paid for. Overall, my recent visit to Burger King was marred by disappointment and frustration. Unless significant improvements are made to ensure order accuracy and adherence to customer preferences, I cannot wholeheartedly recommend this location to others.
Jan 25th, 2024