Chamber of Commerce

      River Bank & Trust

      ( 7 Reviews )

      River Bank & Trust
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      Hours

      Thursday:
      8:30 AM - 12:30 PM
      Friday:
      8:30 AM - 12:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 12:30 PM
      Tuesday:
      8:30 AM - 12:30 PM
      Wednesday:
      8:30 AM - 12:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (7 reviews)
      5
      0
      0
      0
      2
      Read Our 7 Reviews

      Chamber Rating

      3.9 - (7 reviews)
      5
      0
      0
      0
      2
      › ‹
      • JAKE KYSER

        The best banking experience in Montgomery! The staff and customer service are outstanding! They truly care about their customers and you will always get a live person when you call. A true community bank where decisions are made locally. You will be happy with River Bank and Trust!
        Sep 12th, 2019

      • Katharine Starke


        Jun 22nd, 2019

      • ariana goldsby

        I love River Bank and Trust and have been a loyal client for years, but it seems like customer service at some branches need desperate improvement. I called this branch around 4:15pm to ask a simple question regarding my account that I have had to wait for several days to resolve, simply because it happened over the weekend. Someone picked up the phone and hung it back up immediately without saying a word. I called right back and the phone rang for several minutes before I figured no one would answer. I understand it was close to closing time (5pm), however the outright poor customer service while the business is still open is appalling. One star for customer service at this Montgomery branch.
        Oct 23rd, 2018

      • Courtney Whigham

        I love River Bank and Trust because I never have to wait on hold to speak to a person, and I always get my banking questions answered - someone is always there to talk to me and help me; unlike when I used to have to call Regions bank and wait on hold for 20 minutes before I could speak to a person. I also like that they reimburse me for fees charged when I use any other ATM. I like the personable touch that the bank provides!
        Mar 7th, 2018

      • Brett Richardson

        Been a member for a decade...sent me letter telling me my free account was changing to an account that costs $8.00 a month and nothing I could do about. Thanks for the loyalty award!
        Sep 9th, 2017

      Read Our 7 Reviews

      About
      River Bank & Trust

      River Bank & Trust is a leading community bank in Alabama. Our mission is to be a trusted partner and friend, helping neighbors and the businesses in the communities we serve reach their financial goals.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • Money Market Accounts
      • IRA Accounts
      • Certificate of Deposit
      • Mortgage Loans
      • Home Equity Lines of Credit
      • Construction Loans
      • Land Loans
      • Home Improvement Loans
      • Auto Loans
      • Personal Loans
      • Online Banking with Bill Pay
      • Mobile Banking
      • eStatements
      • Credit Cards
      • Debit Cards
      • Safe Deposit Boxes
      • Night Deposits
      • Term Loans
      • Revolving Lines of Credit
      • Letters of Credit
      • ACH Origination
      • Remote Deposit
      • Sweep Accounts
      • Pay Cards
      • Check Positive Pay
      • Lockbox Solutions
      • Merchant Bankcard Services
      • Refinance Loans
      • Person to Person Payment
      • Mobile Deposit
      • Digital Wallet Payment

      Services

      • Treasury Management
      • Wealth Management
      • Investments
      • Mortgage Services

      Questions & Answers

      Q What is the phone number for River Bank & Trust?

      A The phone number for River Bank & Trust is: 205-688-4535.

      Q Where is River Bank & Trust located?

      A River Bank & Trust is located at 20688 US-31, Thorsby, AL 35171

      Q What is the internet address for River Bank & Trust?

      A The website (URL) for River Bank & Trust is: http://riverbankandtrust.com/

      Q How big is River Bank & Trust?

      A River Bank & Trust employs approximately 20+ people.

      Q What days are River Bank & Trust open?

      A River Bank & Trust is open:
      Thursday: 8:30 AM - 12:30 PM
      Friday: 8:30 AM - 12:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 12:30 PM
      Tuesday: 8:30 AM - 12:30 PM
      Wednesday: 8:30 AM - 12:30 PM

      Q How is River Bank & Trust rated?

      A River Bank & Trust has a 3.9 Star Rating from 7 reviewers.

      Hours

      Thursday:
      8:30 AM - 12:30 PM
      Friday:
      8:30 AM - 12:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 12:30 PM
      Tuesday:
      8:30 AM - 12:30 PM
      Wednesday:
      8:30 AM - 12:30 PM

      Related Categories

      Ratings and Reviews
      River Bank & Trust

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      5
      0
      0
      0
      2
      Write a Review

      JAKE KYSER on Google

      image The best banking experience in Montgomery! The staff and customer service are outstanding! They truly care about their customers and you will always get a live person when you call. A true community bank where decisions are made locally. You will be happy with River Bank and Trust!

      Katharine Starke on Google

      image

      ariana goldsby on Google

      image I love River Bank and Trust and have been a loyal client for years, but it seems like customer service at some branches need desperate improvement. I called this branch around 4:15pm to ask a simple question regarding my account that I have had to wait for several days to resolve, simply because it happened over the weekend. Someone picked up the phone and hung it back up immediately without saying a word. I called right back and the phone rang for several minutes before I figured no one would answer. I understand it was close to closing time (5pm), however the outright poor customer service while the business is still open is appalling. One star for customer service at this Montgomery branch.

      Courtney Whigham on Google

      image I love River Bank and Trust because I never have to wait on hold to speak to a person, and I always get my banking questions answered - someone is always there to talk to me and help me; unlike when I used to have to call Regions bank and wait on hold for 20 minutes before I could speak to a person. I also like that they reimburse me for fees charged when I use any other ATM. I like the personable touch that the bank provides!

      Brett Richardson on Google

      image Been a member for a decade...sent me letter telling me my free account was changing to an account that costs $8.00 a month and nothing I could do about. Thanks for the loyalty award!

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
      5
      0
      0
      0
      2

      Write a Review

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