Holiday Inn Express Thomasville, an IHG Hotel

Mar 26th, 2024

Mar 26th, 2024

Load hiway traffic. People above me paced all night. Lousy TV selection.
Feb 19th, 2024

Our experience at the Holiday Inn Express in Thomasville, Alabama was nothing short of exceptional. As newcomers to the area, we needed temporary accommodations due to the logistics of moving, and our stay at this hotel exceeded our expectations. During our two stays at the Holiday Inn Express, we encountered a small hiccup on the first night when there was no hot water in our room. However, Shay at the front desk went above and beyond to swiftly address the issue. She not only arranged for us to move to another room promptly but also provided assistance with moving our belongings and ensured that we were comfortably settled in. It was evident that the hotel staff took guest comfort seriously, as indicated by the swift action taken to install a new hot water heater within a week of our initial visit. This proactive approach to addressing maintenance concerns left a positive impression on us and demonstrated the hotel's commitment to guest satisfaction. The friendly and helpful nature of the entire staff at the Thomasville Holiday Inn Express was consistent throughout our stay. From the attentive housekeeping team to the accommodating front desk staff, everyone displayed a genuine dedication to ensuring a pleasant guest experience. In conclusion, the Holiday Inn Express in Thomasville, Alabama stands out for its exceptional customer service, proactive maintenance practices, and overall commitment to guest satisfaction. The staff's genuine care and attentiveness made our temporary stay a comfortable and memorable one. If you're looking for a hotel where your needs are prioritized and addressed promptly, the Holiday Inn Express in Thomasville is a great choice.
Mar 2nd, 2024

Nice place
Feb 9th, 2024