Firehouse Subs Saraland

Hours

Thursday:
10:30 AM - 8:00 PM
Friday:
10:30 AM - 8:00 PM
Saturday:
10:30 AM - 8:00 PM
Sunday:
10:30 AM - 8:00 PM
Monday:
10:30 AM - 8:00 PM
Tuesday:
10:30 AM - 8:00 PM
Wednesday:
10:30 AM - 8:00 PM

Chamber Rating

3.6 - (71 reviews)
33
10
8
4
16
Read Our 71 Reviews

Chamber Rating

3.6 - (71 reviews)
33
10
8
4
16
  • Sandra Deakle

    Went here yesterday and the service was horrible!!!!!! When they called my name I told them that I'm disabled and it would take a minute for me to get to the counter and they say ok but then just keep calling my name and getting louder each time and with a attitude and when I said that I told you that I was disabled and would take a minute to get to the counter they ALL just laughed and pushed my food away and walked away laughing more and more, so if you treat people like that you need to be a shamed of yourself!!!!!!
    Apr 3rd, 2024

  • pat overstreet

    We go here twice a week generally it's OK. But when I get home my sandwich is not how I ordered it. There is alwayz!!! Something missing. My steamer this time had very little cornbeef and letus no pickle no tomatoes they were out of pastrami. Very unprofessional giggling, loud. It's every week never the same people working, always new people.
    Apr 2nd, 2024

  • malinda ward

    Food was great. They had some girls behind the counter not in uniform giggling and talking loudly. The same girls come out and start talking about how nasty the ice machine is. We are sitting right by the drink machine. Very unprofessional.
    Mar 7th, 2024

  • Kenny Stewart

    I use to love The New York Steamer, but the last 3 I bought the meat has been so fatty that I just ate the bread. I will never buy another one.
    Feb 27th, 2024

  • Brian Gilliam

    Food was great, service on the slow side, had difficulty getting the cashier to understand the order. Tiny dining area, rather smokey on the day I visited
    Feb 5th, 2024

Read Our 71 Reviews

About
Firehouse Subs Saraland

Serving a variety of hot gourmet submarine sandwiches. Made with premium meats & cheeses, steamed hot and piled high on a toasted sub roll.

Contact Info

  •   251-308-2175

Questions & Answers

Q What is the phone number for Firehouse Subs Saraland?

A The phone number for Firehouse Subs Saraland is: 251-308-2175.


Q Where is Firehouse Subs Saraland located?

A Firehouse Subs Saraland is located at 1402 Industrial Pkwy Ste 2, Saraland, AL 36571


Q What is the internet address for Firehouse Subs Saraland?

A The website (URL) for Firehouse Subs Saraland is: http://order.firehousesubs.com/menu?service-mode=TAKEOUT&store-number=1941


Q What days are Firehouse Subs Saraland open?

A Firehouse Subs Saraland is open:
Thursday: 10:30 AM - 8:00 PM
Friday: 10:30 AM - 8:00 PM
Saturday: 10:30 AM - 8:00 PM
Sunday: 10:30 AM - 8:00 PM
Monday: 10:30 AM - 8:00 PM
Tuesday: 10:30 AM - 8:00 PM
Wednesday: 10:30 AM - 8:00 PM


Q How is Firehouse Subs Saraland rated?

A Firehouse Subs Saraland has a 3.6 Star Rating from 71 reviewers.

Hours

Thursday:
10:30 AM - 8:00 PM
Friday:
10:30 AM - 8:00 PM
Saturday:
10:30 AM - 8:00 PM
Sunday:
10:30 AM - 8:00 PM
Monday:
10:30 AM - 8:00 PM
Tuesday:
10:30 AM - 8:00 PM
Wednesday:
10:30 AM - 8:00 PM

Ratings and Reviews
Firehouse Subs Saraland

Overall Rating

Overall Rating
( 71 Reviews )
33
10
8
4
16
Write a Review

Sandra Deakle on Google

image Went here yesterday and the service was horrible!!!!!! When they called my name I told them that I'm disabled and it would take a minute for me to get to the counter and they say ok but then just keep calling my name and getting louder each time and with a attitude and when I said that I told you that I was disabled and would take a minute to get to the counter they ALL just laughed and pushed my food away and walked away laughing more and more, so if you treat people like that you need to be a shamed of yourself!!!!!!

Business Response on Google Apr 2nd, 2024
We strive to offer our guests hearty and flavorful food when they visit us and the visit you described truly disappoints us. Sandra, we take our guest's experiences seriously and would like you to provide us a bit more information at www.firehousesubs.com/support and thank you for taking the time to share your feedback. We hope you'll offer us another chance to prove we can do better! Anna/Guest Services

pat overstreet on Google

image We go here twice a week generally it's OK. But when I get home my sandwich is not how I ordered it. There is alwayz!!! Something missing. My steamer this time had very little cornbeef and letus no pickle no tomatoes they were out of pastrami. Very unprofessional giggling, loud. It's every week never the same people working, always new people.

Business Response on Google Apr 3rd, 2024
Providing top-quality food that leaves our guests impressed is a goal we strive for every day and we're beyond disappointed that you don't feel that goal was met during your visit, pat. Your feedback is truly helpful and we'd like to gather a bit more information at www.firehousesubs.com/support so this can be addressed properly. Thank you.  Anna/Guest Services

malinda ward on Google

image Food was great.
They had some girls behind the counter not in uniform giggling and talking loudly. The same girls come out and start talking about how nasty the ice machine is. We are sitting right by the drink machine. Very unprofessional.

Business Response on Google Feb 29th, 2024
malinda, the less than 5-star experience you describe is not what we want our guests to experience. We would appreciate another chance to make you a fan, please provide us more information at www.firehousesubs.com/support so we can alert the leadership team to address this properly.  Anna/Guest Services

Kenny Stewart on Google

image I use to love The New York Steamer, but the last 3 I bought the meat has been so fatty that I just ate the bread. I will never buy another one.

Business Response on Google Feb 21st, 2024
We take pleasure in offering our guests hearty and flavorful food along with heartfelt service. Kenny, the experience you described is very alarming and we'd appreciate a few more details at www.firehousesubs.com/support when possible. Thank you for bringing this to our attention. We hope to see you again soon to prove we can do better.  Anna/Guest Services

Brian Gilliam on Google

image Food was great, service on the slow side, had difficulty getting the cashier to understand the order. Tiny dining area, rather smokey on the day I visited

Business Response on Google Jan 31st, 2024
Wow, Brian, thank you for this praise and for being a fan. We hope you give us the chance to earn that 5th star sometime soon!   Anna/Guest Services

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Overall Rating

Overall Rating
( 71 Reviews )
33
10
8
4
16

Write a Review

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