Hardee’s

The store is gross. The customer service is easily the worst I have ever had to experience. After looking at other people reviews the owner doesnt care they only respond to purely positive reviews instead of trying to figure out what is wrong with their store. My fries today were soggy, no salt, and had some weird flakes on them, I would post a picture but their is no option for that I give the food 2 stars because typically its good. But recently Its like they cook in the toilets (they dont its an exaggeration) heck I dont even know if they have toilets. The 4 times Ive tried to go inside the store I get approached by an employee and get told to go through the drive thru despite the lobby being empty and clean and having employees standing around. The biggest issues I have is the customer service, it needs to be fixed. And the food quality. This store is not busy enough to have bad quality or long waits. Customers should not be waiting for 5-15 minutes for someone to acknowledge their existence in the drive thru line especially if youre not letting customers inside the store. Employees need to act like they like their job or life. I this is unacceptable and undoubtedly causing the store to lose money and customers. If I could give lower than 1 I would. After looking through the other reviews I can see that this issue has persisted for years and the owner seems to reply to only positive reviews instead of asking the bad experience reviews what they can do to prove the store. I feel like they are ignoring their issues and thats a problem. This store needs help and they need to act like grown ups and learn basic customer service its unacceptable for a business who is essentially built by customers
Apr 4th, 2024

We ordered 2 steak biscuits they were fresh but the biscuits were a little too dry. We also ordered 2 gravy biscuits one was just right the other was burned and hard, not good the gravy was really good.
Apr 3rd, 2024

Just got two mushroom and Swiss meals they were great. Plenty if mushrooms! The wife and I both loved it.
Mar 20th, 2024

I have been stopping at this Hardee for 2 months now. Food is ok, but when you place your order at the drive. You receive a lot of attitude. If you do not like your job quite and find what makes you happy. The ones out early, like you are also the working class.
Feb 8th, 2024

Rude employees. Asked for onions and cheese to be added to a steak biscuit. They did not want to, but did. Asked for a senior discount. Was told they did not offer senior discounts. They suggested I take my business elsewhere. So I will. Food is great, but service is worthless. We will not be back
Jan 29th, 2024