Carriage Hill Apartments

Hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.5 - (78 reviews)
42
3
7
4
22
Read Our 78 Reviews

Chamber Rating

Verified Member
3.5 - (78 reviews)
42
3
7
4
22
  • Daisy

    My husband and I have lived here for a year now, and we really enjoy it. I will say that we have had problems in the past, but the new property management is quick to fix problems and are so kind/helpful!! Our neighbors are nice, and we genuinely love it here.
    Apr 2nd, 2024

  • Clair Ann Ruggles

    The office staff here are so helpful and friendly!
    Feb 20th, 2024

  • Yvette Rivera

    Please find another place to live. You will be incredibly disappointed. These people will steal your money. Staff doesnt care to hear you. Always paid on time and they said I would get my deposit back then said I owed for random fixes to the apt. I understand some wear and tear. But to keep my 600 dollar deposit and I only had the apt for the year. Which half the year I didnt stay because of my work travel. Now they want me to pay for everything by keeping my whole deposit. Thieves. DO NOT RENT HERE!!
    Nov 22nd, 2023

  • thalia

    This apartment complex is way too expensive for the location. Looks alright from the outside but had many issues with the facilities. Several of the doors had issues closing, air conditioning not working during the summer, hot water not working properly. Apartment staff was very unhelpful in getting these problems addressed, as the issues lasted the better part of 9 months in a 12 month lease. When I finally did get to leave, I was not only not given my security deposit back, but was charged for time I did not stay there. There are serious problems with both the complex and the management team behind it. This is a last resort apartment and I would not recommend it.
    Nov 15th, 2023

  • Cayte Curry


    Oct 27th, 2023

Read Our 78 Reviews

About
Carriage Hill Apartments

Carriage Hill Apartments is located at 1800 Lakewood Dr in Phenix City, Alabama 36867. Carriage Hill Apartments can be contacted via phone at 866-832-0456 for pricing, hours and directions.

Contact Info

  •   866-832-0456

Questions & Answers

Q What is the phone number for Carriage Hill Apartments?

A The phone number for Carriage Hill Apartments is: 866-832-0456.


Q Where is Carriage Hill Apartments located?

A Carriage Hill Apartments is located at 1800 Lakewood Dr, Phenix City, AL 36867


Q What is the internet address for Carriage Hill Apartments?

A The website (URL) for Carriage Hill Apartments is: http://www.carriagehill.woodruffway.com/?switch_cls[id]=100991


Q How big is Carriage Hill Apartments?

A Carriage Hill Apartments employs approximately 20+ people.


Q What days are Carriage Hill Apartments open?

A Carriage Hill Apartments is open:
Sunday: 1:00 PM - 5:00 PM
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 5:30 PM
Thursday: 9:30 AM - 5:30 PM
Friday: 9:30 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM


Q How is Carriage Hill Apartments rated?

A Carriage Hill Apartments has a 3.5 Star Rating from 78 reviewers.

Hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
10:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Carriage Hill Apartments

Overall Rating

Overall Rating
( 78 Reviews )
42
3
7
4
22
Write a Review

Daisy on Google

image My husband and I have lived here for a year now, and we really enjoy it. I will say that we have had problems in the past, but the new property management is quick to fix problems and are so kind/helpful!! Our neighbors are nice, and we genuinely love it here.

Business Response on Google Mar 28th, 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us to know that we've met your expectations.We genuinely appreciate your support and hope to continue exceeding your expectations in the future. If you ever need anything else or have any questions, please don't hesitate to reach out.Thanks again for choosing Carriage Hill Apartments.

Clair Ann Ruggles on Google

image The office staff here are so helpful and friendly!

Business Response on Google Mar 28th, 2024
Thank you for your kind words! We're delighted to hear that our office staff made your experience with us enjoyable. Providing helpful and friendly service is something we prioritize, and it's wonderful to know that we've met that goal for you.We appreciate your feedback and your support. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back again soon!

Yvette Rivera on Google

image Please find another place to live. You will be incredibly disappointed. These people will steal your money. Staff doesnt care to hear you. Always paid on time and they said I would get my deposit back then said I owed for random fixes to the apt. I understand some wear and tear. But to keep my 600 dollar deposit and I only had the apt for the year. Which half the year I didnt stay because of my work travel. Now they want me to pay for everything by keeping my whole deposit. Thieves. DO NOT RENT HERE!!

Business Response on Google Feb 21st, 2024
Dear Yvette,We are deeply sorry to hear about your negative experience with Carriage Hill Apartments. It is never our intention to cause dissatisfaction or inconvenience to our residents, and we sincerely apologize for any miscommunication or misunderstanding regarding your deposit and any additional charges.We take all resident concerns seriously and are committed to resolving this matter promptly and fairly. Please contact our office at 334-297-6426 at your earliest convenience so we can continue to understand your concerns. We value your feedback and want to work towards a resolution that meets your satisfaction.Thank you for your review, and we look forward to resolving these concerns.Sincerely,Carriage Hill Apartments

thalia on Google

image This apartment complex is way too expensive for the location. Looks alright from the outside but had many issues with the facilities. Several of the doors had issues closing, air conditioning not working during the summer, hot water not working properly. Apartment staff was very unhelpful in getting these problems addressed, as the issues lasted the better part of 9 months in a 12 month lease. When I finally did get to leave, I was not only not given my security deposit back, but was charged for time I did not stay there. There are serious problems with both the complex and the management team behind it. This is a last resort apartment and I would not recommend it.

Business Response on Google Dec 30th, 2023
Dear Thalia,Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay at Carriage Hill Apartments. Your experience does not reflect the standards we strive to maintain, and we are truly sorry for any inconvenience caused. We appreciate you bringing the issues with the facilities to our attention. We understand the importance of a comfortable living environment, and we regret that we fell short in addressing these concerns promptly and effectively. Rest assured, we take your comments seriously and will be conducting a thorough review of our maintenance procedures to prevent such issues from recurring. Regarding the matters with your security deposit and the additional charges, we would like to investigate this further. It is not our intention to create frustration for our residents, and we want to ensure that any discrepancies are rectified promptly. Unfortunately, we are not able to find you by this name in our system and would like to have the proper first and last name so that we may be able to look further into this for you. Please reach out to our management team directly with your details so that we can address and resolve these financial concerns as soon as possible.We genuinely value your feedback as it helps us identify areas for improvement. We are committed to learning from your experience and making the necessary changes to enhance the quality of living for our residents. If there's anything more you'd like to share or discuss, please don't hesitate to contact us directly.Once again, we apologize for the inconvenience you've faced, and we appreciate your patience as we work to address these issues.Sincerely,Carriage Hill Apartments

Cayte Curry on Google

image

Business Response on Google Feb 25th, 2024
Thank you Cayte for your review!

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Overall Rating

Overall Rating
( 78 Reviews )
42
3
7
4
22

Write a Review

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