Grand Reserve at Pelham

Terrible place to live. Front dumpster is ALWAYS overflowing. Trash all over the complex, especially over the fence in your backyard. We have said something to management twice and they said they would get the guys to check it out and nothing has been done about it. (has been there since we moved in a year ago). The pool was closed the second half of summer. They dont get in a hurry to fix anything. Dishwasher in my apartment sucks it takes two washes to get clean dishes even rinsing plates off before putting them in. The fire alarm in my building has had a dirt dobbers nest since we moved in. Terrible management and just an all around bad place to live for the expensive price. Honestly seems like a section 8 kind of place.
Jan 30th, 2024

This is the worst apartment complex in Alabama. Call it luxury , but nothing luxurious about it. Carpet comes up when you try to vacuum. Have a leak in our closet when it rains. Dumpster out front is a constant eye sore. A/C unit freezes up. Trash scattered all over property. Sign a lease for $1495 and have been charged 1880 every month. My fiance was thrown out of the office for questioning this. Do yourselves a favor and avoid this place like the plague
Nov 8th, 2023

Matt in Maintenance is a 10/10 and I highly recommend. I was not expecting to have any of my work orders completed within the same day that I had put them in. Most maintenance services at Apartment Complexes take forever to get to you. Matt was friendly, attentive, and handled everything very well. Thank you Matt!
Nov 5th, 2023

Believe everything you hear about the bad experiences . Its not fabricated nor are they isolated events. Terrible mgmt from Javon and his crew . Never should have been sold to westdale .
Oct 27th, 2023

Great Manager and staff just love that customer service.
Oct 3rd, 2023