Boost Mobile

Nekita Clark _{on Google}

Feb 11th, 2021

Not my best experience. I know they need to make money, but I just needed a SIM Card. I didn't need them to activate it for me, especially for a fee. I didn't need an upgraded plan. They lost my business. There weren't any great phone selections in store either. Boost is always sending me advertisements to go in store and I was glad to see one closer to me, but I was disappointed. Then there were 2 or 3 more stores within miles of this location. I started to stop by those to see how my service would be. I just ended up at Walmart and called Boost customer service to quickly transfer my phone.

Sarah Eris _{on Google}

Oct 6th, 2020

Terrible customer service don't go to the store in Pelham. The man working today rather than saying he didn't know how to unlock my sim card made excuses. He's was unprofessional, slow and acted like he had been smoking way to much marijuana. When I left the store I was very displeased. He made no effort to try to ensure that even if HE couldn't solve the problem that I wouldn't be dissatisfied with his customer care. Do not go to that store if you care about customer service.

mark waggner _{on Google}

Mar 9th, 2020

Great service, most importantly is they actually know what they are doing, are fair, and have large selection of phones!