Tire Discounters

Great service, great workers.
Apr 2nd, 2024

A really great shop, they took care of my car and kept me updated during the repairs. They're kind, professional and well priced.
Mar 23rd, 2024

On Thursday March 21st, I made an appointment for 11:00 AM Friday March 22nd to get an alignment service on my car. I dropped the car off at 7:30 AM using the key drop feature in order to ensure my car would be there for the 11:00 AM appointment. At 9:04 I received a call from them asking me to confirm which alignment service I wanted. I assumed this meant they had started working on the car. At 12:53 PM I called to advise I would be stopping by to pick up my car but was told that they were running a little behind but were going to be getting to it shortly. I called again at 5:19 PM and was told they were finally getting to it and that the car would be ready by 6:00 PM. I arrived at 6:05 PM only to find that my car was still parked outside in the same spot I had left it 10 and a half hours earlier. When I told the manager I was there to pick up my car he replied that they still had not gotten to it but if I waited it would only take 20 minutes to align once they started. It was obvious from the number of additional cars parked outside and inside the service bays, that mine kept getting bumped for other cars that were brought in during the day and had waiting customers. This lack of candor and giving a customer the run-around for an entire day is totally unacceptable. And, I did not get my car aligned.
Mar 21st, 2024

Better than Christian Brothers and half the price too.
Mar 11th, 2024

Worst store Ive been to in a little while first thing was I made an appointment for a Saturday at 12. 3 hours when by before they got my truck in, which was crazy considering I made appointment. I dont know the point of an appointment if it doesnt do anything for your wait time.When I asked the lady at the front she told me their was no excuse to why it took that long and that it shouldnt have. I went in for 4 tires and alignment when they completed my tires at 3:40 they said they couldnt do an alignment due to needing ball joints so I took the truck home and inspected the truck and their was no play in either the upper or lower ball joints Im a mechanic by trade and have been doing it for years so finding that I didnt need anything which I knew I didnt due to I replaced all those components not a year ago was very disappointing I dont know if they were running out of time for the day or what but it seemed like they were just trying to make more sales.Then went in today due to all my valve steams leaking from them not replacing them when they replaced my tires and I made an appointment for it as well and I got their and the service writer told me it would be an hour and half before they could touch it and they would be closed by then. I asked why it would take that long he told me just because it does he wasnt very polite or professional he didnt seem interested it his job. They asked if I want them to do my alignment I told them that they cant get tires right I didnt want them doing my alignment Ill take it somewhere else and told me again about the ball joints and said he could show me the play I asked if he would come out their and show me and he didnt and went into the back and didnt come back out.The other service writer Zoey was the most helpful in the entire situation and needs a raise because it seems the other guys hate their job and arent their for the customer. Any body I meet that needs a recommendation i will tell them to avoid that store in Owens crossroads due to the terrible service. I will have to drive further to hopefully a different store and see if services are any better there but after my experience with this one I am not hopeful. I have warranty on tires and still need an alignment or it atleast looked at the truck isnt pretty and it doesnt have to be perfect but I paid for the services I was hoping they would be halfway done decently. The valve stems Ill have to take into work and do them myself which I shouldnt have to but I want the truck right and able to drive without worry about my air leaking out and damaging my tires I hope it gets better at this store
Feb 27th, 2024