Alabama ONE Credit Union
-
1501 McFarland Blvd
Northport, Alabama 35476 - 800-225-0110
Hours
Chamber Rating
-
belinda byrd
Mar 10th, 2024 -
Jeremy Inglis
Deposited over $1000 in cash into one of their new ATM machines because it was after hours. ATM messed up, took my cash, and displayed an error message to contact my bank (which is AlabamaOne). Called the very next morning and opened a claim. Its been 3 days and I STILL do not have my money. And ZERO updates. How does it take a financial institution this long to reconcile the issue? UPDATE - called and spoke with Monte. She was EXTREMELY unhelpful. Every time I would ask for a manager/supervisor or someone that can actually give me any info she would just tell me - oh they are just going to tell you the same thing and they dont talk to members. Then put me on hold and called the Northport branch manager who didnt answer and said he would call me back. Never heard anything.. So no one besides the phone operators will talk to members?! This is how you lose members 100%.
Nov 20th, 2023 -
Carolyn Spencer
Oct 3rd, 2023 -
Joy Tierce
The thing you send money to cashiers is hard to reach and they don't have wheelchair access (automatic door) into building. They never have the drive thru closest to the building open, which is easier to place money in. I have went through the drive through a hundred times and never has my driver's license been requested till last time & I was only making a deposit and transferred money from checking to savings. Many times the Atm is not working.
Jan 23rd, 2022 -
Tandy Young
Had to work on account some. Dealt with Sydney in new accounts. Great to work with & handled all of our issues.
Mar 15th, 2020
Contact Info
- 800-225-0110
- [email protected]
Products
- Savings accounts
- Checking accounts
- CDs
- IRAs
- Personal Loans
- Vehicles loans
- Mortgages
- HELOCs
- Credit Cards
- Commercial Loans
- Land and Ag Loans
Languages
- English
Questions & Answers
Q What is the phone number for Alabama ONE Credit Union?
A The phone number for Alabama ONE Credit Union is: 800-225-0110.
Q Where is Alabama ONE Credit Union located?
A Alabama ONE Credit Union is located at 1501 McFarland Blvd, Northport, Alabama 35476
Q What is the internet address for Alabama ONE Credit Union?
A The website (URL) for Alabama ONE Credit Union is: https://www.alabamaone.org/
Q What days are Alabama ONE Credit Union open?
A Alabama ONE Credit Union is open:
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Q How is Alabama ONE Credit Union rated?
A Alabama ONE Credit Union has a 3.6 Star Rating from 7 reviewers.
Hours
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Ratings and Reviews
Alabama ONE Credit Union
Overall Rating
Overall Rating
( 7 Reviews )belinda byrd on Google
Jeremy Inglis on Google
Deposited over $1000 in cash into one of their new ATM machines because it was after hours. ATM messed up, took my cash, and displayed an error message to contact my bank (which is AlabamaOne). Called the very next morning and opened a claim. Its been 3 days and I STILL do not have my money. And ZERO updates. How does it take a financial institution this long to reconcile the issue?
UPDATE - called and spoke with Monte. She was EXTREMELY unhelpful. Every time I would ask for a manager/supervisor or someone that can actually give me any info she would just tell me - oh they are just going to tell you the same thing and they dont talk to members. Then put me on hold and called the Northport branch manager who didnt answer and said he would call me back. Never heard anything.. So no one besides the phone operators will talk to members?! This is how you lose members 100%.
Carolyn Spencer on Google
Joy Tierce on Google
The thing you send money to cashiers is hard to reach and they don't have wheelchair access (automatic door) into building. They never have the drive thru closest to the building open, which is easier to place money in. I have went through the drive through a hundred times and never has my driver's license been requested till last time & I was only making a deposit and transferred money from checking to savings. Many times the Atm is not working.
Tandy Young on Google
Had to work on account some. Dealt with Sydney in new accounts. Great to work with & handled all of our issues.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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