Alfa Insurance
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2212 Village Dr
Moody, AL 35004 - 205-699-5117
Hours
Chamber Rating
-
Joe Kirsch
If you absolutely have to use Alfa for your insurance, do not go thru this agency!! My late wife was friends with Holly Vines for years and we had our car and home insurance thru her. Our house was new construction and Alfa wanted pictures of it. Holly was supposed to do that but blew it off to the point that she asked our neice, who Holly also knew and who lives 1 hour away, to come and take the pictures for her. When my wife passed away in late 2022, I sold her old wheelchair van. It was weeks before I bought another vehicle. When I did, I insured it thru her. When renewal time came around, my rates had gone up, even though I had no tickets, accidents or claims. When I asked why, they reported me as having a lapse in coverage from the time I sold the old vehicle and got the new one. I had no vehicle to insure, so how could I possibly have a lapse? This went onto my record and they wouldn't fix the error. I'm still paying more than I should with another company because they screwed up and won't fix it. And Holly Vines has never personally returned calls about this. And if that wasn't bad enough, they had the gall to call me back today, 9 months later, and ask if they could re-quote me for a new policy. I sternly told them no! If you must use Alfa, don't go thru Holly Vines.
Feb 1st, 2024 -
Yaser A
I am been with Alfa for one year now, Holly amazing agent and dedicated to the customers. Never have an issue with them and they explain very thorough and in detail, I renew with them the next year and except them the best. Thank you
Feb 22nd, 2022 -
Betty Blanchard
Holly is great!! She makes you laugh and tries her best to get what is good for your family. Several years ago Alfa drop our house insurance after tornado came thru, very upset at time, Holly was sympathetic with us said they even dropped her too. It was the president of the company at the time that cut so many people. We now have life, auto, and home thru Alfa and glad Holly help make that happen.
Jun 28th, 2019 -
Paul Ellison
Been with Alfa Insurance for 22 years and have always had great service. Moved to Moody and switch Agents to Holly Vines in 2017 and couldn't be happier! Every one in the office is always very friendly and helpful, I hope i never have to change again.
Jun 2nd, 2018 -
Dana Otto
Had insurance for since 2002 with Alfa had one wreck and they raised the rate for the next 6 months then dropped. I didn't mind the extra cost. Why did it take 6 months to decided they didn't want to cover me any more Longevity doesn't pay with Alfa
May 18th, 2017
Contact Info
- 205-699-5117
Questions & Answers
Q What is the phone number for Alfa Insurance?
A The phone number for Alfa Insurance is: 205-699-5117.
Q Where is Alfa Insurance located?
A Alfa Insurance is located at 2212 Village Dr, Moody, AL 35004
Q What is the internet address for Alfa Insurance?
A The website (URL) for Alfa Insurance is: https://www.alfainsurance.com/
Q How big is Alfa Insurance?
A Alfa Insurance employs approximately 20+ people.
Q What days are Alfa Insurance open?
A Alfa Insurance is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Q How is Alfa Insurance rated?
A Alfa Insurance has a 3.4 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Alfa Insurance
Overall Rating
Overall Rating
( 5 Reviews )Joe Kirsch on Google
If you absolutely have to use Alfa for your insurance, do not go thru this agency!!
My late wife was friends with Holly Vines for years and we had our car and home insurance thru her. Our house was new construction and Alfa wanted pictures of it. Holly was supposed to do that but blew it off to the point that she asked our neice, who Holly also knew and who lives 1 hour away, to come and take the pictures for her.
When my wife passed away in late 2022, I sold her old wheelchair van. It was weeks before I bought another vehicle. When I did, I insured it thru her. When renewal time came around, my rates had gone up, even though I had no tickets, accidents or claims. When I asked why, they reported me as having a lapse in coverage from the time I sold the old vehicle and got the new one.
I had no vehicle to insure, so how could I possibly have a lapse?
This went onto my record and they wouldn't fix the error. I'm still paying more than I should with another company because they screwed up and won't fix it. And Holly Vines has never personally returned calls about this.
And if that wasn't bad enough, they had the gall to call me back today, 9 months later, and ask if they could re-quote me for a new policy. I sternly told them no! If you must use Alfa, don't go thru Holly Vines.
Yaser A on Google
I am been with Alfa for one year now, Holly amazing agent and dedicated to the customers.
Never have an issue with them and they explain very thorough and in detail, I renew with them the next year and except them the best.
Thank you
Betty Blanchard on Google
Holly is great!! She makes you laugh and tries her best to get what is good for your family. Several years ago Alfa drop our house insurance after tornado came thru, very upset at time, Holly was sympathetic with us said they even dropped her too. It was the president of the company at the time that cut so many people. We now have life, auto, and home thru Alfa and glad Holly help make that happen.
Paul Ellison on Google
Been with Alfa Insurance for 22 years and have always had great service. Moved to Moody and switch Agents to Holly Vines in 2017 and couldn't be happier! Every one in the office is always very friendly and helpful, I hope i never have to change again.
Dana Otto on Google
Had insurance for since 2002 with Alfa had one wreck and they raised the rate for the next 6 months then dropped. I didn't mind the extra cost. Why did it take 6 months to decided they didn't want to cover me any more
Longevity doesn't pay with Alfa
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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