Home Inn and Suites
-
5709 Express Dr
Montgomery, AL 36116 - 334-387-3016
Chamber Rating
-
Linda Mahoney
Stayed here on our way down to Fl. Plan on staying on our way back
Apr 5th, 2024 -
Faye Takata
I hate leaving negative reviews but for $80/night..outside of town, I had to say something. Just dirty and very run down room. Hair on the pillows, dirty sheets, room smelled like weed & dog, cigarette burns on the counters I ended up asking for clean sheets and changing them my own. It did have a really good and larger than normal motel refrigerator which was helpful and the coffee between the hrs of 6-8 was pretty good.
Mar 19th, 2024 -
Sasha Webb
my husband and i called to make sure it was okay that i was 20 and booking the room (he needs a new id) the lady on the phone said that we would be able to stay there so we booked the room we got there and the lady basically tried to tell us that we never called and she never agreed to us staying there she then attempted to take cash payment from us to stay there which im assuming doesnt show up in the system some sort of way. it has now been 24 hours and im still waiting on my refund i called the hotel again and a man answered i asked for his name and he hung up the phone. we just wanted somewhere to sleep and they basically took our money.
Jan 27th, 2024 -
Dani khouri (dk)
Nice little place, good size room, clean and huge bed
Jan 20th, 2024 -
Jammie Green
I came in Thursday 12/28/2023 till Saturday 12/30/2023 from Memphis, Tennessee. The environment was not entirely negative, although the room did appear somewhat outdated. However, it is worth noting that the front desk receptionists exhibited a high level of friendliness and were quite helpful in their interactions. The cleanliness of the room was acceptable considering its affordability. The breakfast did not meet expectations and may have contributed to feelings of disappointment upon waking up. There was no variety of breakfast options provided only cold cereal, bread, small blueberry muffins, self-serve waffles coffee, and milk in hot and cold thermals. There was just one pitcher of orange juice that had been emptied. It would have been great if they had a wider range of selections, such as a variety of fruit products, breakfast meat, eggs, oatmeal, different juices, bagels cold water. The primary need identified is for a team member to ensure the area's cleanliness and replenish food supplies. I observed a lack of essential condiments such as pepper, salt, butter, jelly, and other items. To secure your reservation, a deposit of $40 was required. It is important to note that this deposit can only be refunded upon presentation of the receipt at the end of your stay. The noise level of the furnace in the room was frustrating. Our room 309, which was conveniently situated near the elevator with the "Do Not Disturb" sign visibly displayed on the door. After spending the entire day out on 12/29/2023, we returned to find ourselves unable to access our room. According to the gentleman at the reception desk, it appears that we may have inadvertently tried to enter the incorrect room. He said we went to Room 311. Me my husband and our 9 year old went to the wrong room!! That was unreal!!! Overall it was an okay place to stay. Just not for us. Rooms: We had the Queen suite it was acceptable. Nearby activities: NA Safety: We didnt get robbed nor did the car get stolen or broken into. They have plenty of outside lights. Walkability: NA Food & drinks: NA Noteworthy details: There are details that are not disclosed when youre booking your room. However they have sign on front desk. States no company, 10.00 extra for overnight guests. Lets not forget the 40.00 deposit. You have to show them the card you used to pay for your room although everything is already paid for.
Dec 13th, 2023
Contact Info
- 334-387-3016
Questions & Answers
Q What is the phone number for Home Inn and Suites?
A The phone number for Home Inn and Suites is: 334-387-3016.
Q Where is Home Inn and Suites located?
A Home Inn and Suites is located at 5709 Express Dr, Montgomery, AL 36116
Q What is the internet address for Home Inn and Suites?
A The website (URL) for Home Inn and Suites is: https://homeinnandsuites.com/
Q How is Home Inn and Suites rated?
A Home Inn and Suites has a 3.5 Star Rating from 447 reviewers.
Related Categories
Ratings and Reviews
Home Inn and Suites
Overall Rating
Overall Rating
( 447 Reviews )Linda Mahoney on Google
Stayed here on our way down to Fl. Plan on staying on our way back
Faye Takata on Google
I hate leaving negative reviews but for $80/night..outside of town, I had to say something. Just dirty and very run down room. Hair on the pillows, dirty sheets, room smelled like weed & dog, cigarette burns on the counters I ended up asking for clean sheets and changing them my own. It did have a really good and larger than normal motel refrigerator which was helpful and the coffee between the hrs of 6-8 was pretty good.
Sasha Webb on Google
my husband and i called to make sure it was okay that i was 20 and booking the room (he needs a new id) the lady on the phone said that we would be able to stay there so we booked the room we got there and the lady basically tried to tell us that we never called and she never agreed to us staying there she then attempted to take cash payment from us to stay there which im assuming doesnt show up in the system some sort of way. it has now been 24 hours and im still waiting on my refund i called the hotel again and a man answered i asked for his name and he hung up the phone. we just wanted somewhere to sleep and they basically took our money.
Dani khouri (dk) on Google
Nice little place, good size room, clean and huge bed
Jammie Green on Google
I came in Thursday 12/28/2023 till Saturday 12/30/2023 from Memphis, Tennessee. The environment was not entirely negative, although the room did appear somewhat outdated. However, it is worth noting that the front desk receptionists exhibited a high level of friendliness and were quite helpful in their interactions. The cleanliness of the room was acceptable considering its affordability. The breakfast did not meet expectations and may have contributed to feelings of disappointment upon waking up. There was no variety of breakfast options provided only cold cereal, bread, small blueberry muffins, self-serve waffles coffee, and milk in hot and cold thermals. There was just one pitcher of orange juice that had been emptied. It would have been great if they had a wider range of selections, such as a variety of fruit products, breakfast meat, eggs, oatmeal, different juices, bagels cold water. The primary need identified is for a team member to ensure the area's cleanliness and replenish food supplies. I observed a lack of essential condiments such as pepper, salt, butter, jelly, and other items. To secure your reservation, a deposit of $40 was required. It is important to note that this deposit can only be refunded upon presentation of the receipt at the end of your stay. The noise level of the furnace in the room was frustrating. Our room 309, which was conveniently situated near the elevator with the "Do Not Disturb" sign visibly displayed on the door. After spending the entire day out on 12/29/2023, we returned to find ourselves unable to access our room. According to the gentleman at the reception desk, it appears that we may have inadvertently tried to enter the incorrect room. He said we went to Room 311. Me my husband and our 9 year old went to the wrong room!! That was unreal!!! Overall it was an okay place to stay. Just not for us.
Rooms: We had the Queen suite it was acceptable.
Nearby activities: NA
Safety: We didnt get robbed nor did the car get stolen or broken into. They have plenty of outside lights.
Walkability: NA
Food & drinks: NA
Noteworthy details: There are details that are not disclosed when youre booking your room. However they have sign on front desk. States no company, 10.00 extra for overnight guests. Lets not forget the 40.00 deposit. You have to show them the card you used to pay for your room although everything is already paid for.
Overall Rating
Overall Rating
( 447 Reviews )Write a Review
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