SmileMakers

JOB WELL DONE
Apr 9th, 2024

Very unprofessional- I had my first cleaning done here months ago with Carolyn and she was great so scheduled for another cleaning for today. When I walked in receptionist says that my hygienist no longer works here along with another hygienist also walking out so theyre 2 hygienists short and what I saw from the review is hygienist named Carolyn was still working until last week. How does a hygienist walks out so sudden? You have to wait several months to get your schedule and that appt should be promised as it should be if you sent confirm every reminder text they send you even from the day before. Their excuse was that its an automatic message and theyve tried calling me on the 4th and this morning to reschedule. Well, they send texts for all other inquiries so it is a regular text that they could have used for situations just like this?! And I replied promptly every time. Did they think I would just walk in and happily reschedule for another several weeks or months later which also could not be promised? This kind of situation should never happen to clinics/ health cares. So disappointed!
Apr 8th, 2024

Great experience with thorough care.
Apr 8th, 2024

Carolyn is my favorite hygienist. She's super thorough and knows her stuff. Dr. Bargained is the best! Been with him over 20 years when he was on Zelda Rd.
Apr 7th, 2024

Apr 6th, 2024