Chamber of Commerce

      Metro by T-Mobile

      ( 34 Reviews )

      Metro by T-Mobile
      Smart wireless that’s got you covered.
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      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (34 reviews)
      19
      5
      2
      0
      8
      Read Our 34 Reviews

      Chamber Rating

      3.8 - (34 reviews)
      19
      5
      2
      0
      8
      › ‹
      • Danna Avils

        Very bad attention
        Apr 2nd, 2024

      • Daniel Aguilar

        The best
        Oct 10th, 2023

      • Sarah Michelle Sullivan

        The service was great
        Sep 15th, 2023

      • Tiffany R

        Yesterday I was robbed and the guy took my phone. I called Metro and because I only have one line, I have to go into the store now because they can not send a link to my phone. Last week, my home and car were crushed by a tree in the storm and I have 5 children, no vehicle and I have to be at the mercy of others for a ride. Time is of the essence when a phone is stolen, I went to Ann Street at 11 am and the doors were locked, came back at 12 and a woman was there. She said customer service should have deactivated my phone she can not help me, I asked her to call customer support and she said no, I have to do it. Even after explaining I have no ride and my life is hell she heartlessly told me she can't help me. I left and called Metro on Eastern BLVD and that rep, she deativated my phone and she helped me get a new one within 30 minutes.. Google Tiffany Russell of Montgomery Alabama and you'll see my story imagine getting robbed days later in front of my children. Use Eastern Store. They are supposed to deactivate your phone with one line in the store and you need valid ID
        Jun 24th, 2023

      • antoinette prince


        Jun 4th, 2023

      Read Our 34 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1162 Ann St in Montgomery, or give us a call at (334) 676-1920.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 334-676-1920.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 1162 Ann St, Montgomery, Alabama 36107

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-montgomery-al-10218061/?utm_source=google&utm_medium=lastmile&utm_campaign=10218061

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.8 Star Rating from 34 reviewers.

      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 34 Reviews )
      19
      5
      2
      0
      8
      Write a Review

      Danna Avils on Google

      image Very bad attention

      Business Response on Google Apr 2nd, 2024
      Hi Danna! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Daniel Aguilar on Google

      image The best

      Sarah Michelle Sullivan on Google

      image The service was great

      Tiffany R on Google

      image Yesterday I was robbed and the guy took my phone. I called Metro and because I only have one line, I have to go into the store now because they can not send a link to my phone.
      Last week, my home and car were crushed by a tree in the storm and I have 5 children, no vehicle and I have to be at the mercy of others for a ride. Time is of the essence when a phone is stolen, I went to Ann Street at 11 am and the doors were locked, came back at 12 and a woman was there. She said customer service should have deactivated my phone she can not help me, I asked her to call customer support and she said no, I have to do it. Even after explaining I have no ride and my life is hell she heartlessly told me she can't help me.
      I left and called Metro on Eastern BLVD and that rep, she deativated my phone and she helped me get a new one within 30 minutes..
      Google Tiffany Russell of Montgomery Alabama and you'll see my story imagine getting robbed days later in front of my children.
      Use Eastern Store.
      They are supposed to deactivate your phone with one line in the store and you need valid ID

      Business Response on Google Jun 22nd, 2023
      Hi Tiffany! It's disheartening to hear about the recent catastrophe that happened to you and your family. It's also disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      antoinette prince on Google

      image

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      Overall Rating

      Overall Rating
      ( 34 Reviews )
      19
      5
      2
      0
      8

      Write a Review

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