Montevallo Family Medicine

Dr.Walker, and Kristina are wonderful, and help with all your medical needs; they go above and beyond to help. The front desk staff are excellent as well.
Apr 11th, 2024

Dr.Walker is the nicest doctor and very detail oriented! He went over everything in great detail and made sure I felt heard. He answered every question I had. The receptionist was very nice as well.
Dec 24th, 2023

Dr Walker is caring and actually asked me questions about myself & my concerns.
Dec 21st, 2023

Saw the obgyn at this building. He was good but his staff gets one star. Don't come to this place for financial assistance. You won't get it. They'll have you fill out paperwork. You come back it'll be lost or they'll claim you didn't turn something in. You get it all and they bill you and take their time so the 30 days they gave you will be up. They barely answer the phone. I prefer patient portal over phone calls. They never answer patient portal. One of the things I liked about this place was how I was able to make an appointment thru messenger on Facebook. Last appointment I made the doctor was out of town so no one answered messanger. Had to rely on phone calls which I dislike. No one would answer the phone. None responded thru patient portal. These people aren't very appreciative of their job. I chose this place because I hated the doctor office I was using before. As horrible as that place is at least they answer the patient portal. And get the sliding fee done in the same day. I thought an office couldn't get worse than CMC but this staff is worse. The obgyn is great. The staff is horrible.
Nov 17th, 2023

Very unhappy with my experience! I walked in with my service animal and was immediately harassed. The receptionist kept talking to my dog instead of checking me in. Then, after informing the receptionist that distracting a service animal is a crime, she got extremely angry and proceeded to storm off. She began talking about me to the doctor saying that it was "ridiculous" I wouldn't let her speak to my service animal. She yelled back at me and told me to check in on the kiosk. I attempted to do this, but it was not working. The receptionist came back soon after and told me that the doctor would not be seeing me because she was allergic to dogs and "deathly afraid" of dogs. She then proceeded to say I could "just leave my dog in my car". I am very displeased with this service and the multiple criminal violations of the Americans with Disabilities Act. Please learn the ADA laws and stop illegally discriminating and denying service to patients.
Oct 30th, 2023