Mediacom Communications Corporation

Hours

Tuesday:
8:00 AM - 12:45 PM
Wednesday:
8:00 AM - 12:45 PM
Thursday:
8:00 AM - 12:45 PM
Friday:
8:00 AM - 12:45 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 12:45 PM

Chamber Rating

3.3 - (28 reviews)
13
3
1
2
9
Read Our 28 Reviews

Chamber Rating

3.3 - (28 reviews)
13
3
1
2
9
  • Mark


    Jul 5th, 2023

  • Ruthie Baldrey

    The branch in Monroeville was very clean and the lady was extremely fast and helpful!
    Jul 4th, 2023

  • Kaylee Wiggins

    Mediacom has known about this issue with our internet being down due to someone wrecking and hitting the pole that connected the lines to our house for 10 days. Have called about 15 times and even went in person. Have gotten someone to hook the line to our pole and we are just waiting on someone to come with a bucket truck to connect it across the road. Terrible service. Its good internet until it goes out and you dont have any for 10 plus days.
    Jun 27th, 2023

  • Sharon Mason

    Edited to add: I was on the phone for more than 30 min with your escalation department and asked them to handle this inappropriate situation. I also confirmed the call was being recorded. Perhaps you can check with them or pull the tape for further details. I feel reporting inappropriate behavior by one of your employees should suffice on my end. The ball is in your court to see if you will indeed handle this. 1/16/2023. Mediacom tech yelled hey pretty lady to me. At the corner of Douglas lane and Sowell road brewton Alabama. 8:30 AM. Truck #12. Reported to Mediacom and they told me to call the local office.
    Mar 6th, 2023

  • Gabby

    Terrible service. No one ever picks up the phone or calls back. WiFi is constantly going out with no one caring enough to fix it.
    Feb 1st, 2023

Read Our 28 Reviews

About
Mediacom Communications Corporation

Mediacom Communications Corporation is located at 460 AL-21 in Monroeville, Alabama 36460. Mediacom Communications Corporation can be contacted via phone at 855-633-4226 for pricing, hours and directions.

Contact Info

  •   855-633-4226
  •   (800) 376-6843

Questions & Answers

Q What is the phone number for Mediacom Communications Corporation?

A The phone number for Mediacom Communications Corporation is: 855-633-4226.


Q Where is Mediacom Communications Corporation located?

A Mediacom Communications Corporation is located at 460 AL-21, Monroeville, AL 36460


Q What is the internet address for Mediacom Communications Corporation?

A The website (URL) for Mediacom Communications Corporation is: https://mediacomcable.com/?utm_source=Google&utm_medium=GMB%20(Organic)&utm_campaign=Monroeville%20AL


Q What days are Mediacom Communications Corporation open?

A Mediacom Communications Corporation is open:
Tuesday: 8:00 AM - 12:45 PM
Wednesday: 8:00 AM - 12:45 PM
Thursday: 8:00 AM - 12:45 PM
Friday: 8:00 AM - 12:45 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 12:45 PM


Q How is Mediacom Communications Corporation rated?

A Mediacom Communications Corporation has a 3.3 Star Rating from 28 reviewers.

Hours

Tuesday:
8:00 AM - 12:45 PM
Wednesday:
8:00 AM - 12:45 PM
Thursday:
8:00 AM - 12:45 PM
Friday:
8:00 AM - 12:45 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 12:45 PM

Ratings and Reviews
Mediacom Communications Corporation

Overall Rating

Overall Rating
( 28 Reviews )
13
3
1
2
9
Write a Review

Mark on Google

image


Ruthie Baldrey on Google

image The branch in Monroeville was very clean and the lady was extremely fast and helpful!


Kaylee Wiggins on Google

image Mediacom has known about this issue with our internet being down due to someone wrecking and hitting the pole that connected the lines to our house for 10 days. Have called about 15 times and even went in person. Have gotten someone to hook the line to our pole and we are just waiting on someone to come with a bucket truck to connect it across the road. Terrible service. Its good internet until it goes out and you dont have any for 10 plus days.

Business Response on Google Jun 18th, 2023
Hello Kaylee,This isn't the quality of service we want to provide to our customers. I apologize for any frustration this has caused you. We would like the opportunity to investigate this further. Please feel free to reach out to us at [email protected] with any questions or concerns along with your account number, and we will work to improve your overall service experience with us.

Sharon Mason on Google

image Edited to add: I was on the phone for more than 30 min with your escalation department and asked them to handle this inappropriate situation. I also confirmed the call was being recorded. Perhaps you can check with them or pull the tape for further details. I feel reporting inappropriate behavior by one of your employees should suffice on my end. The ball is in your court to see if you will indeed handle this.
1/16/2023. Mediacom tech yelled hey pretty lady to me. At the corner of Douglas lane and Sowell road brewton Alabama. 8:30 AM. Truck #12. Reported to Mediacom and they told me to call the local office.

Business Response on Google Jun 23rd, 2022
Thank you for bringing this to our attention and I'm sorry to hear our service isn't up to the quality we strive to deliver. We'd be happy to assist you and clear up any issues you have. You can email us at [email protected] and we'll be happy to help. Also, if our representatives were able to assist you, let us know by changing the review score. This will help us know where the improvements are.

Gabby on Google

image Terrible service. No one ever picks up the phone or calls back. WiFi is constantly going out with no one caring enough to fix it.

Business Response on Google Oct 12th, 2022
Hello, thank you for your review and for bringing this to our attention! We strive to provide better services and a customer experience than this, and we would like the opportunity to address this with you. Please feel free to reach out us at [email protected] with any questions or concerns that you have and we will work to improve your overall service experience with us. Please send the account number, the address of the office you reviewed, and a summary of the issues. This way our total care representatives can track this issue and assist you with getting this resolved. Thank you!

Load More Reviews

Overall Rating

Overall Rating
( 28 Reviews )
13
3
1
2
9

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Internet Service Provider Near Me in Monroeville, AL

Pine Energies Inc
2373 Lena Landegger Hwy
Monroeville, AL 36460
(251) 575-2674
( 0 Reviews )
Sams Web Club LLC
192 Johnson Ave
Monroeville, AL 36460
( 0 Reviews )
Conexus Communications
226 Carola St
Monroeville, AL 36460
251-575-2218
( 0 Reviews )
Bermuda Solutions
936 Armstrong Rd
Monroeville, AL 36460
(251) 575-5259
( 0 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading