Jack and Jill's Towing

Dec 11th, 2023

Customer service was very polite and the process was easy, but the reviews don't lie. These guys have absurd prices. 125 hookup fee and 84 service call fee. That's not even half of the 450 fee for a 25 minute drive they charged for 19 miles. Unless you are super desperate and nobody is answering, just wait until someone else can do it. Your bank will thank you Service: Car towing
Mar 9th, 2023

I attempted to get assistance during Mardi Gras because the person on the phone heard someone else on a different call she refused to assist.
Jan 10th, 2023

Absolutely horrible service. Spent 20 minutes on the phone setting up service just to be hung up on. I called back and they told me they had no record of this call. After spending another 5 minutes giving the same information, they hung up a second time.
Jul 22nd, 2022

Do NOT EVER, EVER, EVER call this company. A regular tow averages between $85-95 locally. I was charged $218.50 for a car to be towed for THREE MILES and they did not come to get it for FIVE HOURS, without notifying me of this delay, from an open-space parking lot. I could have pushed my car to my mechanic sooner than they came to help me. They charged me $120 for a "hook fee" on top of the price to service and tow my car, despite the fact that that is a necessary, non-negotiable tool used in towing and I have a standard sized vehicle that could be put into neutral, has great tires, and was parked like any car going into the cafe next door. The five hour delay made me miss my car's service appointment, and the mechanic was ten minutes from closing when they came to get my car. "Rip off" is a light term. Please avoid this service. Thank you. Good luck to you, friend. Service: Car towing
Aug 18th, 2022