Better Business Bureau Serving Central & South Alabama

Mar 14th, 2024

They have done a great job with everything.
Nov 23rd, 2023

Very informative
Jul 22nd, 2023

Jun 9th, 2023

Customers' BEWARE! I usually don't wite bad reviews, but I have to let this be known. At Sweat Tire in Robertsdale, AL, the manager John feels like he can belittle customers and call them names, just because "America is a Free Country" according to his own statement. As a company Manger/employee, he can not be treating customers this way, especially if the customer is not disrespecting him. Managers are supposed to be the professionals, that know about tires, their components and answer Customers questions/concerns. Most importantly they need to have de-escalation skills, but another manager had to intervene and de-escalate John's aggravated behavior, his name is Jonathan. Jonathan, listened to our concerns, was respectful but in the end, he did not take any responsibility for what happened to my tire in his shop. I won't be taking this issue to small claims, due to time consuption, but I will be reporting this business to the local Better Business Bureau. TIP FOR POTENTIAL CUSTOMER: If you must take your car here, take pictures all around your car, in case there is new damage or missing parts after you receive your vehicle, you have proof. I will never take my business to Sweat Tire in Robertsdale again, and will not recommend them.
Oct 11th, 2023