Residence Inn by Marriott Mobile

MARRIOT SHOULD BE ASHAMED ! This place is horrible you cant get linen, tissue or service for a 4 day stay according to front desk this is protocol they only change trash. Dont use your points or cash for this location, Motel 6 has better service than this! The low income day shift front desk workers are the rudest got damn country!
Feb 25th, 2024

Just perfect but don't put your hopes in a good breakfast
Feb 23rd, 2024

The fire pit was not working, and the manager is rude.
Feb 20th, 2024

We stayed here for work for SIX MONTHS. It was delightful. It's very accommodating and the staff are wonderful! We will keep this location in mind if ever we travel for work again!
Feb 18th, 2024

Ive been receiving horrible guest services there was no toilet tissue in my room neither paper towels was force to go purchase it. I contacted the front desk and still couldnt get this problem resolved. The housekeeper is very rude and unprofessional I will never stay at this location again!!! Just because its a small country city doesnt mean the hotel and the services provided have to be plus Marriott should be ashamed to let this Residence Inn be associated with their name and brand!!! If youre forced to stay at this horrible location its best that you come prepared with your own amenities and essentials because they wont provide it even though youre paying for it!! The phones do not work! But even if they did the front desk never answers because theyre never at the desk. One person overnight I witness standing in the parking lot smoking weed while guest walking in and around the front lobby searching for the front employee. All while the employee is in the parking lot smoking weed with their friend looking at the guest in the lobby area just standing there for about an 90 minutes!!!! Rooms: Horrible!!!!!
Feb 18th, 2024