Waite's Medical & Industrial Cleaners
-
2514 Old Shell Rd
Mobile, AL 36607 - 251-479-2264
Hours
Chamber Rating
-
Ramona Jett
Sep 3rd, 2022 -
Maxus Drakon
Apr 22nd, 2021 -
Patrick O'Brien
Excellent Service the owner is awesome and will help you anyway possible
May 14th, 2020 -
Amanda R.
About a year ago I dropped off my feather bed to be cleaned and it was $40-45. I dropped it off a week ago and picked it up today and the manager said "$85 cash" without me asking like she was ready for the price to be an issue. I spoke with the manager when I went to pick up and she acknowledged that it used to be $40 a year ago but that prices went up. When I asked why she didn't mention prices doubled when I dropped off she said because I didn't ask. I kept my cool and asked because of the miscommunication could we compromise and I'd pay $60. She said there was no mistake and it was my fault and that the lowest she could go was $75. I asked again about $60 and she said she had no ability to work with the prices (which made me think if you can drop it $10 why not more in certain cases). If a manager can't work out customer service issues then what is their job? She said she didn't know when the owener would be back and the only way I could reach him was the number at the store and only if he's here. She was EXTREMELY rude to me and I could go on about what she said but she was unnecessarily rude. It ended with her trying to pull my featherbed away from me and ripping the plastic and her dirty hands on my once clean feather bed that I just paid $80, twice as much as maybe a year ago. I did lose my cool at the end when I told her she was a terrible manager but I was shocked at her attitude and how she "deals" with customers.
Jun 25th, 2012
Contact Info
- 251-479-2264
Questions & Answers
Q What is the phone number for Waite's Medical & Industrial Cleaners?
A The phone number for Waite's Medical & Industrial Cleaners is: 251-479-2264.
Q Where is Waite's Medical & Industrial Cleaners located?
A Waite's Medical & Industrial Cleaners is located at 2514 Old Shell Rd, Mobile, AL 36607
Q What is the internet address for Waite's Medical & Industrial Cleaners?
A The website (URL) for Waite's Medical & Industrial Cleaners is: https://www.waitescleaners.com/
Q How big is Waite's Medical & Industrial Cleaners?
A Waite's Medical & Industrial Cleaners employs approximately 20+ people.
Q What days are Waite's Medical & Industrial Cleaners open?
A Waite's Medical & Industrial Cleaners is open:
Saturday: Closed
Sunday: Closed
Monday: 6:30 AM - 3:30 PM
Tuesday: 6:30 AM - 3:30 PM
Wednesday: 6:30 AM - 3:30 PM
Thursday: 6:30 AM - 3:30 PM
Friday: 6:30 AM - 12:00 PM
Q How is Waite's Medical & Industrial Cleaners rated?
A Waite's Medical & Industrial Cleaners has a 3.5 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Waite's Medical & Industrial Cleaners
Overall Rating
Overall Rating
( 4 Reviews )Ramona Jett on Google
Maxus Drakon on Google
Patrick O'Brien on Google
Excellent Service the owner is awesome and will help you anyway possible
Amanda R. on Yelp
About a year ago I dropped off my feather bed to be cleaned and it was $40-45. I dropped it off a week ago and picked it up today and the manager said "$85 cash" without me asking like she was ready for the price to be an issue. I spoke with the manager when I went to pick up and she acknowledged that it used to be $40 a year ago but that prices went up. When I asked why she didn't mention prices doubled when I dropped off she said because I didn't ask. I kept my cool and asked because of the miscommunication could we compromise and I'd pay $60. She said there was no mistake and it was my fault and that the lowest she could go was $75. I asked again about $60 and she said she had no ability to work with the prices (which made me think if you can drop it $10 why not more in certain cases). If a manager can't work out customer service issues then what is their job? She said she didn't know when the owener would be back and the only way I could reach him was the number at the store and only if he's here. She was EXTREMELY rude to me and I could go on about what she said but she was unnecessarily rude. It ended with her trying to pull my featherbed away from me and ripping the plastic and her dirty hands on my once clean feather bed that I just paid $80, twice as much as maybe a year ago. I did lose my cool at the end when I told her she was a terrible manager but I was shocked at her attitude and how she "deals" with customers.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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