The Astoria

Robert Campbell _{on Google}

Mar 1st, 2024

Do not work hear after u leave nobody will give u any info on last check so I do understand most of u bc nobody ever respondeds also hr makes it to hard to reach can't find info on them or corporate number

Shakira Bee _{on Google}

Jan 3rd, 2024

Steer clear of these dreadful apartments! Maintenance is a disaster, the management team is unresponsive, the office and building managers provide no assistance and the entire place is a disgrace. These apartments did not use to be this bad. The constant shuffle of management companies has transformed it into an absolute nightmare. Do yourself a If you reside here, dial 311 to report any problems. This apartment complex is currently under investigation, with multiple reports already filed. favor and avoid this chaos as long as possible. Despite not having a pet, there's dog waste from the unit above mine lingering for three months. Despite reporting it to management, the issue remains unaddressed to this day.
EDIT: The organization's actions speak volumes: they promptly address Google reviews but consistently overlook the opportunity to proactively reach out to residents although they have contact information. The burden of initiating contact frequently falls on residents, as evidenced by multiple posts expressing dissatisfaction with the apparent unresponsiveness of the management. This highlights the incompetence of both the property workers and upper management within the corporation. If you seek a peaceful living environment, it's advisable to explore residential options elsewhere.

Tamekia Brooks _{on Google}

Nov 14th, 2023

If I could give a negative review I would Ive been here since 2021 and never had any issue UNTIL this new company took over , a coat of paint wont change attitudes and not doing your job . They want to charge 25.00 for a trash can outside your door which I work doubles most days but theyve allowed corona bottles pizza boxes , trash bags x 3 to remain on the steps 4 days after a complaints was made about it , then today my air is out I called some lady answered the phone and basically told me that maintenance ONLY COMES OUT FOR EMERGENCIES SUCH AS FIRES AND FLOODS , like not being with air on the 3rd floor and its 75 degrees outside isnt an emergency , so I stop by the office to get an update she goes to say that NO ONE has got back with her and that CORPORATE HAS YO APPROVE if maintenance can come or not . If I didnt want to ruin my credit I would move immediately this has been the worse experience Ive encountered especially since Tasha left and the other maintenance guys left this is a horrible leasing company all you see is people MOVING OUT NOT MOVING IN . We pay too much money to be treated like NOBODIES

Adrienne Selvie _{on Google}

Nov 6th, 2023

**LONG POST ALERT** IF YOUVE NEVER READ A REVIEW ABOUT THIS COMPLEX PLEASE READ THIS ONE BEWARE!!! I want to start by saying this is the WORST apartment complex I have ever lived in. If i could give a zero star review this would definitely be it. I wish we wouldve toured other apartment complexs before signing with this one.
1. Our unit wasnt Move-In ready upon coming to visit the unit we would be staying in. We were told the unit would be ready when we came to look at it before our move in date. Dust was all over light fixtures, missing paint, nails in our carpet, floors still dirty and thats just the tip of the ice berg.
2. Lydia, Terri and Simmie are genuinely the worst employees of this property. Terri will give you the complete run around about fixing anything in your unit which could take weeks or months even. Shell constantly say that Oh im going to get with Simmie and were going to take care of it and schedule a date for such and such, or Ill have him give you a call. You will never hear from this man, so dont even waste your breath. Lydia is just a sitting duck, she doesnt reach out upon moving in being the fact shes the Leasing Consultant
3. The constant knocking noises that come from the walls when you have water on is beyond annoying, we have mentioned this several times to them, recorded these noises and Terri says that theyve had contractors come in and look at this but we are always here when maintenance or anyone enter our apartment and NO ONE has been here to see about this problems And it goes on for hours in the morning time.
Weve only been here a month and nothing about this apartment complex is LUXURY!! IT IS NOT WORTH THE MONEY AT ALL! The management team is poorly operated, you have to call several times just to get someone to answer the phone, and they do nothing to accommodate their tenants. Please do not be fooled by the outside looks of this complex, or by the comments they leave under these reviews.
Weve tried to be extremely patient with these people but they just dont care, they dont care about their tenants at all, they literally sit in the office on their tails all day and watch the phones ring.
The trash people are the pettiest individuals, once before we werent aware that they only take 2 bags at a time so instead of taking the 2 bags and leaving the other one their for the next pick up day they left all 3 bags with a note.
We really dont expect to be living here much longer because of the condescending attitude and they like to speak and look at you as if youre stupid so please take heed to this review and just find somewhere else to stay.
And when you ask about speaking to corporate, Terri acts as if shes doing you a favor, shell give a number and claim they have no email but how do the employees get in contact with them if their is no email. What corporate companies you know that doesnt have an email address. Just a blatant LIAR.