Dental Associates of Madison

The quality of care at this practice is not great and they are disorganized. They lost me as a patient because they lost track of my second appointment. Took off work to be there on time and wasnt even seen. No apology, no offer to reschedule. Very po-dunk Alabama.
Mar 8th, 2024

The office staff has not been the same since they hired new front end personnel. They are rude and disrespectful and blames you for their mistakes with scheduling and cleaning. When you say customers are always right, you need to think twice about this dentist office. I prefer the old staff that was there when they were located on Madison Blvd/Wall Triana. I have been going to this dentist for over 10 years and never had a problem until now. Everything is different. They show favoritism to those that are not colored. I will be finding a new dentist office. They also neglected to schedule a filling for my daughter waiting for her Medicaid insurance to be cancelled when in between that time she was seen 3 times with no fillings done while she was still covered under Medicaid. When she finally gotten the fillings completed her cavity had spread to other teeth near by and now needed more than the original fillings found the first time. They know your insurance only pays for procedures yearly and they scheduled two procedures and wanted me to pay close to $200 because my insurance wouldn't cover the second procedure.this would have never happened if they didn't neglect to have the fillings done the year before. That's right, they waiting whole year for her Medicaid to expire. There is a black lady named Sheree or something of that nature who causes all the issues and told me to find somewhere else to go if I didn't like their services. That's exactly what I'm going to do..
Feb 28th, 2024

The Absolute Best place, there so patient with me and my anxiety tht kicks whn its time for a dental visit!!
Feb 25th, 2024

The best..
Feb 6th, 2024

Literally the best dentist Ive been too! I was so nervous because Ive had so many bad experiences with other dentists. My dental hygienist made me sooooo comfortable and made me calm the whole time she was examining and checking my teeth. I LOVE THEM! This is my dentist I will be forever be going to. Thank you all.
Sep 10th, 2023