Jack's Loxley

Our order was correct, so That's a win.
Apr 8th, 2024

An awesome place to eat! We are family at Jack's.
Apr 8th, 2024

Great food, great price, great staff. The only reason it's at 3.3 stars right now is because people trying to keep all the good food to themselves.
Apr 6th, 2024

Apr 6th, 2024

Ok so this was our first trip to jacks and quite frankly prob our last. I dont really have any pros. The cons-order was wrong from the get go. They forgot 2 of our 4 large drinks and 2 of our large fries if thats what you call a large in the pictures below. Burgers were made as we ordered them however: when I ordered it fully loaded I did not realize it would come with a half of tomato slice (covers half the burger) 6 slices of onion 6 slices of pickles and enough mayo it was swimming in it and the 3 pieces of lettuce I got were less than mediocre. My coleslaw was also swimming in liquid. Quite frankly no care was put into this order at all. If you dont want to do a satisfactory job or work in food service then get a new job. Its pretty simple. You can work food service and still take pride in your work. We paid way too much money for 4 people to eat for our food to just be slapped together. I just got out of the hospital so wasnt up to a sit down dinner out but If I had been we could have went to chilis and all ordered for the same price and got much better quality food. Yall just need to do better. Missing drinks/fries on almost every order is beyond ridiculous. Yes I read the reviews and was like, it really cant be that bad on service: but I was wrong. Theres also a picture of all the extra mayo I scrapped off so I could eat without needing a bib. SMH. After biting into my first fry after posting my review the fries are hard/raw in the center and cold as all get out. Just do yourself a favor and steer clear of here.
Apr 6th, 2024