Catherines
-
6275 University Dr NW
Huntsville, AL 35806 - 256-690-5637
Chamber Rating
-
Angela Coleman
I am disappointed. I placed an order and received the wrong item. So I either have to take a gift card or be charged to return an item I did not order. I dont think this is fair. I ordered this item to wear for Mothers Day.
May 29th, 2023 -
Kit Grabbe
May 17th, 2021 -
Eva Kirby
Feb 2nd, 2021 -
Kathy Balentine
Jun 7th, 2020 -
Renee Williams
This is NOT a review on the store but on the company itself. In the last few years they have changed their shipping policy charging astronomical fees. I was on the site which was "jumping" and inadvertently placed an order. I IMMEDIATELY called customer service. Received no answer. It was Memorial Day-even though the site says open 24/7/365. Called numerous times-no answer. Called the next morning. Rep said order was "In process" and advised to call credit card company. I did but the order processed regardless. Once the order was received I called to do a return. Explained to 3 reps. They wanted me to pay $24.99 on initial shipping AND $10.99 for return. Last supervisor said all he could do was send a RA with free shipping. This took over an hour of my time. Company formerly had good quality at a good price with good customer service. Well, no more! I have shopped online and in store for over 20 years and have no intentions of patronizing them or any of the other dozen brands under their umbrella.
Jun 14th, 2023
About
Catherines
When you visit Catherines Plus Size Shops located at Huntsville Al, expect a warm welcome and a personalized shopping experience as you peruse our beautiful selection of plus size women's clothing in sizes 16W-34W and 0X-5X. We strive each day to make every woman we serve feel comfortable, cared-for and beautiful. Catherines is a unique plus size clothing boutique, and our Huntsville Allocation has just received new arrivals you'll love to wear! Comfortable plus size tops and tees in so many colors, great-fitting work clothes and jeans you'll want to live in (the secret is in our amazing stretch!). We're also a plus size lingerie store! Shop plus size bras and intimates, plus shapewear, hosiery and the softest sleepwear, too. You'll find even more online at Catherines.com, including elegant plus size dresses and formalwear. You can even order online and ship it free to Huntsville Al to enjoy our warm and welcoming in-store service. Visit us today!
Contact Info
- 256-690-5637
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for Catherines?
A The phone number for Catherines is: 256-690-5637.
Q Where is Catherines located?
A Catherines is located at 6275 University Dr NW, Huntsville, AL 35806
Q How big is Catherines?
A Catherines employs approximately 20+ people.
Q How is Catherines rated?
A Catherines has a 3.8 Star Rating from 52 reviewers.
Related Categories
Ratings and Reviews
Catherines
Overall Rating
Overall Rating
( 52 Reviews )Angela Coleman on Google
I am disappointed. I placed an order and received the wrong item. So I either have to take a gift card or be charged to return an item I did not order. I dont think this is fair. I ordered this item to wear for Mothers Day.
Kit Grabbe on Google
Eva Kirby on Google
Kathy Balentine on Google
Renee Williams on Google
This is NOT a review on the store but on the company itself. In the last few years they have changed their shipping policy charging astronomical fees. I was on the site which was "jumping" and inadvertently placed an order. I IMMEDIATELY called customer service. Received no answer. It was Memorial Day-even though the site says open 24/7/365. Called numerous times-no answer. Called the next morning. Rep said order was "In process" and advised to call credit card company. I did but the order processed regardless. Once the order was received I called to do a return. Explained to 3 reps. They wanted me to pay $24.99 on initial shipping AND $10.99 for return. Last supervisor said all he could do was send a RA with free shipping. This took over an hour of my time.
Company formerly had good quality at a good price with good customer service. Well, no more! I have shopped online and in store for over 20 years and have no intentions of patronizing them or any of the other dozen brands under their umbrella.
Overall Rating
Overall Rating
( 52 Reviews )Write a Review
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