BJ's Restaurant & Brewhouse

The chips & salsa & the cheese bite appetizers were pretty good. The jambalaya came out with very undercooked rice to the point it was hard, just like it comes when in the bag uncooked. Of course there was cooked rice but the amount of crunchy rice was absurd. Our waitress sent a manager over to our table, he was very curmudgeon and lacking in customer service abilities. He quite rudely took our plates without even an Im sorry or anything. Other people looked like they were enjoying the restaurant, perhaps this was an off night. I wont be trying them again though.
Apr 9th, 2024

Server had to be called over after 8 minutes, chicken parmesan was over cooked , still charged me for it , didnt eat it . Normally its cooked good but oh well . Maybe this is there standards
Apr 6th, 2024

This place isn't worth your time and money. The huge menu is a great indicator that they're not particularly good at anything. First off, the estimated 30 minute wait was actually over an hour. I thought I ordered the Parmesan-crusted chicken, but a chicken Parmesan was brought out. Why would you have two totally different dishes with basically the same name? Then, the food came out nearly room-temperature and was barely better than military DFAC food. Seriously, the chicken parm was clearly a cheap frozen piece of chicken they stuck some halfway warm sauce and cheese on. Don't bother with this place. It's just another boring mediocre American chain restaurant.
Apr 5th, 2024

We were seated quickly. A server came and took our drink orders and then came back to take our food order. We ordered boneless wings, loaded fries and a bacon cheese burger that came with fries. We were going to split the food. We waited and waited. The table who came after us got there food. I asked the manager where our food was. He brought back everything but the loaded fries. I told him we ordered loaded fries. He looked at the fries with the cheese burger and said you can keep these and I will go get the loaded fries. I will definitely not be going back. They did take off the loaded fries since they forgot them. For what we paid and the service it definitely was not worth it. This was the 3rd time I've been and the last.
Apr 5th, 2024

Not impressed at all. My meal was not seasoned well. I generally enjoy fish tacos, but I barely ate one and left the second untouched. My husband had extremely tough baby back ribs. Our server was pleasant until she disappeared. She dropped our check off 5 minutes after our food was served and we did not see her again. Someone might have found out that we were very disappointed if anyone had checked in with us. Paid online and left without any human speaking to us until we passed the hostess stand. They at least wished us a good night.
Apr 2nd, 2024