Staples Print & Marketing Services

I've had great experiences with the print and marketing department at this store; wonderful customer service from Justin. Printing quality is exceptional.
Feb 1st, 2023

Asia at the Print and Marketing desk was fantastic, highly professional, fast, efficient and a beautiful person to work with. Five Full Smiles
Sep 17th, 2019

Had some Eagle prints done today. 12/23/2017. The young lady helping me was ANAZINGLY helpful, polite and just a pleasure to work with! I think I have a new printing company! Loved her!!!
Aug 13th, 2017

Had a rush print project and called first thing in the morning to find out if they could do it. I was told they could, I called several times throughout the day to make sure it was on track for the afternoon, and each time they said they're working on it. By the evening with no word, I called and they put me on hold for 30 minutes. I finally hung up and called back, and they said it was a shift change --- someone put me on hold and went home! The new person said their machines have been down for hours, they don't see my order, and they are really busy and doubt they'll be able to do my job. Ridiculous, terrible customer service. I will never use this location again.
Jun 12th, 2016

Possible Long Review Alert. I come to staples just for one item. A notebook, so I decide not to grab a buggy/cart. I head strait for the notebooks, then decide to take a detour to the clearance section. On my detour I see manager Greg scanning stuff midway past.. continue further.. while shopping clearance I decide I need something to put my stuff in. So I grab tub, Manager Greg says are you going to buy that? So I indulge, prob not but I didn't have a buggy/cart. So instead of Great problem solving and selecting a multitude of response. He criticizes me and instead and slightly interrogated me. I didn't really understand his need to not problem solve and say "let me get you a cart, a hand basket anything. Instead he complains about how much my choice to grab a tub the size of a hand basket was gonna create more work for himself. Once I continued shopping I did notice that the hand held baskets were available in convenient areas by most aisles. So why could Greg who is a manager in the store. Say or ask me if I knew they were conviently located in most aisles. Because I wasn't really in an aisle. Then I felt as if he continued to follow me around. I asked the cashier what his name was and when I found out he was A MANAGER it just blew my mind that he was so rude. I frequent this STAPLES when I print but that's basically it. It's so irritating to me to be treated this way. I hope he was just having a bad day and this is not normal behavior or acceptable treatment of customers.
Nov 12th, 2020