Marco's Pizza

This place in normally solid. Made an online order for delivery to my house for the wife and kids over an hour ago. Can't even track the order. No one answers the phone in store. Disappointed
Mar 7th, 2024

It just seems like customer service is a lost art. I was having a company celebration lunch and ordered my pizzas (20+) several days in advance. I even called to find out what time they could deliver those pizzas so I could schedule our meeting. I was given a time and therefore planned our gathering accordingly. My noon delivery showed up at 12:51. 51 minutes late!! No apologies, no thank you's (after a $45 tip) no "we'll try better".........nothing. I had even called that morning to make sure it was all still on schedule. All you had to do was tell me you couldn't hit the delivery time and I could have made arrangements. Instead, we all stood around in the cold, waiting for pizza. Don't worry Marco's, we'll go back to Domino's or Little Caesars. We love their pizza - it really can't be beat - but we can't accept that kind of service from someone in the service industry!
Apr 8th, 2024

Mar 6th, 2024

Feb 13th, 2024

Why does it take 2hrs+ for a delivery,
Feb 2nd, 2024