Hampton Inn & Suites Huntsville/Research Park Area

My first time here and would stay again. The staff was very friendly. They had a good spread for breakfast. The room was clean and quiet. The best thing was that my digital key worked the whole time.
Apr 3rd, 2024

Mar 29th, 2024

Couldn't use the jacuzzi tub without the smoke alarms going off. Called front office and all they could say was "call is back if it continues" It is midnight and the smoke alarm goes off again with no reason.
Mar 27th, 2024

Clean room, fresh bedding and very comfortable bed. Desk staff not friendly or greeting,. 4 people when I walked in and not one said a word. When I left and came back for dinner same thing. When I left the next morning, same thing no one acknowledgement. Breakfast was average for a Hampton. Food & drinks: Champys chicken down the road!
Mar 17th, 2024

Nothing worse than getting down to breakfast with your family and realizing it ended before the posted time (10AM). We were here for 4 nights. 2 mornings, breakfast ended early. The doors to the food area closed just before 10, which is fine.. but they stopped refilling hot food which ran out by 9:30. If that's when you stop providing food, that's when breakfast ends and that's what you need to advertise. Conveniently the kitchen staff disappeared around 9:30 too so you can't question them. Included breakfast is a big part of why many choose a hotel. If we can't rely on it being there consistently, we'll go elsewhere. Won't stay at this location again. Sorry. The room was great otherwise with a nice lake view which is a shame - the only reason I gave it 2/5 instead of 1/5. Noisy trains that run regularly out front at all hours might bother some people too, but not a huge issue. Food & drinks: Breakfast ends early, get there at least an hour before closing Noteworthy details: Pretty lake view at the back of the hotel Noisy train track with regular service out front
Mar 26th, 2024