Chevron Huntsville

Jan 13th, 2024

Oct 17th, 2023

Sep 28th, 2023

This is my go to store. Good people
Sep 20th, 2023

Like someone else said, they are thieves! I only needed a small amount of gas to top off my tank before I go on a road trip for Thanksgiving in the morning. The pump put ZERO gas in my tank and still charged me. When I went in and asked to be reimbursed the meager $3.53 that I had paid, the attendant refused to help. I asked if there was someone I could call and she told me the manager wouldn't be available until the next day, when I would be driving out of town. After that I'd have to wait until Monday. As I was leaving, she called me "Karen" and started insulting me. I turned around, told her that wasn't my name and she charged out from behind the counter yelling at me. I told her if she touched me, I'd be calling the cops, so instead she walked to the door, opened it, and told me to leave or she'd be calling the cops! The whole time should would not shut up and stop mouthing off to me. What kind of customer service is this! All over $3.53! And from reading the reviews here, she should be well aware that there is a problem with the gas pumps stealing from people. Since she refused to help over such a small amount of money (I mean, just open the register and give it to me) and absolutely lost her mind when pressed about it, she must know full well that this store is intentionally stealing gas from customers and that's why she refused to help. I called Chevron corporate to report the incident and now that I know from these other reviews that theft is a recurring problem, I will be reporting them to the BBB and state attorney general.
Nov 28th, 2023