DSW Designer Shoe Warehouse

Laura Cruz Govea _{on Google}

Jan 10th, 2024

I love the shoes, but sometimes you have to order online because they are not available in the store.

C RT-TIM _{on Google}

Jan 8th, 2024

Girls at the Hoover location were fun and helpful! I bought 2 pairs of DR Martens, Birkenstock clogs, and Cole Hahn dress shoes for several different reasons. I also purchased several extra pairs so I could let my son try them on at home because he had a funeral out of town for his best buddies family member. We were stressed out and trying to get outfits together and he is NOT a fan of shopping. I explained that I was buying more than I needed and they were very helpful and didnt frown at me when I returned a couple of pairs that didnt work. I actually ended up buying more than I expected because they were so helpful that when I asked about a discount on Dr martens they told me to check the website. The price online was significantly lower $169 in store vs. $99 on line. When I asked if they would match the online price they asked the manager for me and I received the discounted price which was a huge help at Christmas time! Fun to shop there as I was there for several hours over a 2 day period buying and returning shoes. Good customer service and very helpful and of course I was shopping near closing time! If they were irritated it wasnt to my face which was nice with everything we had going on during the holidays. I recommend this location!