Hotspot Hoover

Best wings in the town
Mar 29th, 2024

The ladies at the counter could be a little more friendly I come all the way from Tuscaloosa they just look at you when u walk up to order and I stand there until they say may I take your order fix it please.. the fish is good thats what I usually get but then they always act stingy with the hot sauce and this is every single time I come its always something with the hot sauce the lady gave me one pack of hot sauce I had three orders luckily I looked before I left out .. I love coming for the food but if the customer service doesnt get better will take Buisness elsewhere
Mar 23rd, 2024

One of the best wing places in hoover. It was quiet, football game was playing on tv. The sauces were amazing for the wings. But definitely philly and gyro is also worth every penny. And they currently have this deal going on with catfish and porkchops. Will definitely be back.
Mar 23rd, 2024

When they first opened they were nice. The food was actually hot and they made sure I was satisfied with my order. The last 2 times I've went were no good. My chicken was hard and room temperature on one occasion. The second occasion which is this last time I went(yes I gave it another chance because anybody can have a bad day) they gave me a salad with nothing but shredded carrots. You literally couldn't see anything but carrots! I explained to them very politely I did not want so many carrots on my salad, and I also complained about the lack of any of the other ingredients i requested. In response to my complaint the young lady at the counter ignored Me completely, took my payment and told me good bye. I will not be going back ever again. Don't recommend. Customer service takes you a long way
Mar 16th, 2024

The attitude of each counter/register person is the worst! That's what is hurting the business. Food is usually really though!
Feb 26th, 2024