Chamber of Commerce

      Dairy Queen Grill & Chill

      ( 539 Reviews )

      Dairy Queen Grill & Chill
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      Hours

      Saturday:
      9:00 AM - 9:30 PM
      Sunday:
      9:00 AM - 9:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (539 reviews)
      225
      119
      77
      37
      81

      About
      Dairy Queen Grill & Chill

      Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

      Contact Info

      Services

      • Booster seats
      • DQcakes.com
      • High chairs
      • Outdoor Seating
      • Restroom
      • Wheelchair accessible
      • WiFi
      • Drive-Thru
      • Family-friendly
      • Food & Treat
      • Good for kids
      • Mobile Deals
      • Mobile Ordering & Rewards

      Specialities

      • Blizzard Treat
      • Chicken Strip Basket
      • Grillburger
      • Soft-serve ice cream cone
      • shakes & malts
      • DQCakes.com

      Questions & Answers

      Q What is the phone number for Dairy Queen Grill & Chill?

      A The phone number for Dairy Queen Grill & Chill is: (205) 631-6001.

      Q Where is Dairy Queen Grill & Chill located?

      A Dairy Queen Grill & Chill is located at 391 Fieldstown Rd, Gardendale, Alabama 35071

      Q What is the internet address for Dairy Queen Grill & Chill?

      A The website (URL) for Dairy Queen Grill & Chill is: https://www.dairyqueen.com/en-us/locations/al/gardendale/391-fieldstown-rd/12635/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NzIwMS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Dairy Queen Grill & Chill?

      A Dairy Queen Grill & Chill employs approximately 20+ people.

      Q What days are Dairy Queen Grill & Chill open?

      A Dairy Queen Grill & Chill is open:
      Saturday: 9:00 AM - 9:30 PM
      Sunday: 9:00 AM - 9:00 PM
      Monday: 9:00 AM - 9:00 PM
      Tuesday: 9:00 AM - 9:00 PM
      Wednesday: 9:00 AM - 9:00 PM
      Thursday: 9:00 AM - 9:00 PM
      Friday: 9:00 AM - 9:30 PM

      Q How is Dairy Queen Grill & Chill rated?

      A Dairy Queen Grill & Chill has a 3.7 Star Rating from 539 reviewers.

      Hours

      Saturday:
      9:00 AM - 9:30 PM
      Sunday:
      9:00 AM - 9:00 PM
      Monday:
      9:00 AM - 9:00 PM
      Tuesday:
      9:00 AM - 9:00 PM
      Wednesday:
      9:00 AM - 9:00 PM
      Thursday:
      9:00 AM - 9:00 PM
      Friday:
      9:00 AM - 9:30 PM
      Nearby Dairy Queen Locations

      Ratings and Reviews
      Dairy Queen Grill & Chill

      Overall Rating

      Overall Rating
      ( 539 Reviews )
      225
      119
      77
      37
      81
      Write a Review

      Kylie evqns on Google

      image

      Jimmy Welch on Google

      image When you place your order make sure the person taking your order is listening....this place is notorious for wrong orders.....
      Also double check you are not charged for extra food you did not order....

      Business Response on Google Dec 8th, 2023
      Hi Jimmy, thanks for taking the time to leave us a rating. We're sorry you didn't enjoy your visit. Your feedback is important to us and we would love to hear from you. If you would like to share more details about your visit, you can reach us here: http://bit.ly/1qWPR4a. - DQ Fan Relations Team

      Rachel Ingram on Google

      image

      B Will on Google

      image I ordered a cheeseburger meal with 3 sundaes & 1 blizzards online. Come to pick up my order and the manager tells me they only doing chicken and fish! So I asked to get a refund for my order & the manager states I have to go back online and get a refund. So I reach out to support online and tell them my problem 3/29. Finally get a refund from the store 4/9 with a statement stating the customer (me) order at the wrong store but the food was made, next time order at the right store!!! WRONG!!! If I stay in Gardendale I think Gardendale is the correct location.!! Well, good thing you can always send a review right!!! This location is horrible and the manager doesnt seem to care, which make the employees act rude and disrespectful because the black lady with the short blonde hair is inconsiderate & slow with motion!

      Business Response on Google Apr 9th, 2024
      B, we are so sorry to learn of your concerns. Please reach out to us at http://bit.ly/1qWPR4a so that we can route your concerns to the franchise owner of this restaurant for you.- DQ Fan Relations Team

      emily hollis on Google

      image I should've posted this long ago. But better late than never, I guess. This location is particularly busy on Sundays (I think it has something to do with the Chick-fil-A next door being closed). I go inside to order today because the drive-thru line was so long. The employee at the register taking orders was kind, calm and thorough when communicating with me. There were four employees I could see. They were working so well and it was pretty cool to watch.
      This is the third or fourth time I've had a similar experience at this location. Maybe different employees were working, I'm not sure. But I know I always leave there with the correct order and it's always delicious.
      Once, an off duty employee was apparently there with her family dining in and they were super busy...super. busy. She was working to help with her purse still across her body! (not that anyone should be expected to do this, but she was helping her team).Amazing to see team work like that.
      My final thoughts about my Dairy Queen... BETTER THAN CHICK-FIL-A.

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      Overall Rating

      Overall Rating
      ( 539 Reviews )
      225
      119
      77
      37
      81

      Write a Review

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