Verizon

Dawn Twilley _{on Google}

Apr 24th, 2023

We were searching for an older phone (really wanted a newer one - but it isn't compatible with our needs) that had specific requirements of an Android operating system of 11 or 12. Most phones come with the Android 13 OS already installed. My daughter is a type 1 diabetic that requires a specific phone and operating system to operate her Dexcom G6 and Omnipod 5 insulin pump simultaneously. We had interaction with 3 different individuals. They went above and beyond to make sure everything was transferred from her old phone, that all new apps were up and running and information transferred. While it did take time, everyone was very kind and considerate and just really went out of their way to help us.
I am very pleased with our interaction with them. Top notch customer service!
I drive 45 minutes to see them specifically at that store.
For all the bad I hear about Verizon... I have been with them for 17 years - and they have taken care of me and my business. Great job! We appreciate you so much!

James L Wilson Jr _{on Google}

Mar 22nd, 2023

They couldn't fix my phone from having mobile networks pop-up everytime I connect with Bluetooth on my radio in my truck, said they didn't know what to do other than warranty, last time I did that the replacement phone was worse than the first one