FORT MITCHELL TRADING POST AND HARDWARE, INC.

This shop is like a Mom and Pop shop. The family oriented place sales hardware, home decor signs, and other house DIY gadgets. Pretty dope I say the least. The sales lady Trish is super helpful and friendly. I recommend asking her for help. This visit I rented a U-Haul and I might add this was the first time I ever been in a really clean, up kept U-Haul truck. I normally rent through Penske but they werent near my area.
Jan 26th, 2024

My experience with this store at the beginning was fine actually the staff is very friendly and helpful. Until we rented a Uhaul! We have been living here in Ft. Mitchell for the past 5 years we moved from West Gate to Patriots point, which is less than 5 miles away. My fianc drops off the Uhaul the very next morning as instructed, next thing you know we are charged for 400 miles!!! An extra 329.23 on top of the 45.54 that was quoted for the truck rental. It was the craziest experience! As long as Ive been going in that store Ive never met the owner or the manager idk. But he was very rude disrespectful and racist to my fianc from the beginning! He Did not want to rectify the situation! Had proof we drove the 400 miles he charged us. So I go In because at this point I need answers he then calls the police because Im asking questions that need to be asked! Because he or his staff charged our card and therefore STOLE MONEY from us. He gets on the phone and calls the police! And says THIS BLACK WOMAN IS IN MY STORE THREATENING ME! It was 6 police cars there for me Im only 98lbs! I didnt threaten him whatsoever he knew he was wrong! My fianc ended up talking to uhaul regional manager and he gave him his money back! I kid you not the very next day the same charge just a penny off !!! Our bank ended up taking care of that charge but, I have never experienced such blatant racism in a store a hardware store at that! And from reading these reviews I see we werent the only ones charged a mystery charge from this same store!
Jan 6th, 2024

W STORE W STAFF W ITEMS W CUSTOMER SUPPORT W ANIMAL FEED W EVERYTHING
Dec 9th, 2023

Great service and all around excellent Mom and Pop hardware store!
Nov 15th, 2023

Oct 4th, 2023