ASP - America's Swimming Pool Company of Florence

Dec 15th, 2021

Never called me back
May 23rd, 2021

WORST customer service ever. Been using this “company” for a few years under my husbands name, but he wouldn’t post a review, so I did. They do not call you back. Since the allegedly moved stores, they put up a sign to text Candice but she doesn’t reply, so don’t waste your time. I also have a close friend that they have wronged as well. I would suggest Bama pools. They always answer the phone & return calls when they are unable to answer the phone. Do not recommend
Nov 6th, 2020

I’ve been using asp since 2013. Candi has always been good about what to do with the chemicals but the Jeff guy has been nothing short of rude. They put in our new liner in 2017 & did a shoddy job. Wouldn’t come back out & fix it. They put in a brand new salt pump for us in 2018 & I’ve been trying since May to get them to come look at it but all I’ve gotten is the run around. they came once, after I commented on their Facebook page & said no one would respond to my private messages or phone calls, but still haven’t fixed the problem. My husband and I have spent thousands here, & we have shamefully sent other people here. Please don’t waste your money!
Oct 23rd, 2020

Patient, kind and EXTREMELY HELPFUL.
Jan 9th, 2020