Cricket Wireless Authorized Retailer

Very nice
Dec 2nd, 2022

My phone died the other day so I went to Cricket. We all decided that mine was just to old, I'd had my phone for about 5 years!! The employees worked with me and I got a great deal on my new phone. I would recommend the store in Florence, Al. on Cox Creek Parkway!
Nov 2nd, 2022

Fast knowledgeable and friendly
Oct 18th, 2022

Great service. Unlimited plans and a wide variety of phones
Sep 20th, 2022

My experience with this particular establishment was terrible the employees was young and not trained properly. They had no access to the computer to try and help switch carriers. They called the man who apparently runs it and was in speaker. Have made three trips and the girl said they would reimburse if service didn't work. I called cooperate in the store which she did everything possible to help but was unable to get the issues resolved but able to retrieve phone number. I switched back to carrier I've had for years. I had there service less than a month couldn't get calls nor texts as they came in. Cooperate is supposed to make sure all employees in this particular establishment is trained correctly. I do not recommend this establishment at all. If you want to use the carrier there is another retailer across the bridge but, make sure you live close to a at&t tower or you will miss calls , texts emails etc. I will not ever use them nor do I recommend them but, cooperate headquarters is wonderful. The lack of knowledge, professionalism and rudeness from man over store I will never be back nor recommend them.
Mar 5th, 2023