Chick-fil-A

Apr 8th, 2024

Drive thru...Chicken club was cold...bread was stale.
Apr 8th, 2024

Please please, do yourself a favor and wait another hour and go to one in Dothan if headed South or one in Phenix City or Columbus if headed North. This is the worst Chick-fil-A I've been been to. I love Chick-fil-A, so I keep going back hoping it will be better next time, but I always leave disappointed. Today was the last straw. I ordered online and arrived about 10 min later around 4:00 pm. The drive thru had 4 vehicles ahead of me. I waited and waited staring at the sign next to me that says meal delivery zone, but the line never moved and my meal never came.I grew so tired of waiting, I decided it wasn't worth it and drove off despite having already paid via the app. Needless to say, this is the last time I'll visit this location. This Chick-fil-A tarnishes the Chick-fil-A name and customer experience they are so known for. Yes, we go for the delicious chicken but also for the wonderful atmosphere and customer service, all of which are severely lacking at this location. I grew up here and always wanted a Chick-fil-A to come to town. It's such a shame that when one finally did, it's so bad that I won't be going back. I'm actually not sure how this location is still in business. I really hope they turn things around because I would like to be able to visit again, but I'm not holding my breath.
Apr 8th, 2024

Apr 7th, 2024

One of the most poorly operating chickfilas Ive ever experienced. The lines are extremely long and inefficient. Bathrooms and dinning room are disgusting. Trash is overflowing onto the floor. Order was also incorrect. People go to Chick-fil-A for the service and food. Both were lacking.
Apr 5th, 2024