Westside Terrace Healthcare

Jan 17th, 2023

Find better for your loved ones. Disorganized and ill equipped. Clueless management personnel, no care planning. Broken down, outdated facility with bad food. Staff openly berate and neglect helpless patients who depend on them for care. Avoid this place.
Nov 1st, 2022

My dad is there and we couldn't reach him because his cell phone wasn't ringing. Asia took the time to look at his phone and figure out what was wrong. Thank you Asia
Sep 29th, 2022

We sent my grandmother to this Rehab center. Before she went in this awful place she could walk, move her hands, and use her legs. After coming out of this place she wasnt able to do anything. She had turned into a vegetable. She had a severe fracture on her neck, which caused her to stop breathing at one point. She has since had surgery on her neck because of her falls, and is currently in Flowers Hospital. She fell several times over there. My grandpa and I went to see her one day and found her laying on the floor. IF YOU LOVE SOMEONE DO NOT SEND THEM TO THIS REHAB!
Jun 17th, 2022

Every employee I have encountered has been nice and helpful. I will say no one has ever been rude to me. It is almost impossible at times to get someone to answer the phone. The lack of employees in all areas is disturbing. When I have left a message I may or may not get called back.There has been very few activities to encourage the residents during this covid time of one year and a half. I know for a fact there is more that could have been done. Without the residents there would be no Westside. The goal of a long-term nursing facility should be to make it as much as a home as possible filled with love and fun activities. I believe the above issues are due to employees expected to do to many tasks. I believe the employees are overwhelmed with to many responsibilities.
Jun 12th, 2022