NewLIFE Fertility/New Leaders In Fertility & Endocrinology LLC

Mar 29th, 2024

Cannot recommend. Very unorganized. We were trying to freeze some sperm before a surgery and they told us we have to get the sperm analysis done first. They told us the wrong drop off time for the sperm so there was a risk of the result being inaccurate. Then on top of that they never contacted us with the results and when we finally reached them, they said they cant even freeze the sperm for us so now we have to go to a different provider and do it all over again. All in all a waste of $95 and more importantly a waste of time.
Jul 25th, 2023

My husband and I have been trying to conceive for 3 years. We finally took a step to try NewLife because some of our family had great success with them. Overall, the staff are nice! We never had a problem with the way we were treated. Our first consultation appointment was good. Although, I do feel like the price ($120 I believe is what it cost us) for a simple consultation was a little high but we didnt think much of it because its one step closer to a family. After the consultation, we waiting and waited for our next steps. I called and called and never reached anyone. Later my OBGYN requested a semen analysis from my husband and they were the only ones in the area who could do it. So that was turned in and cost us close to $100 (which we didnt know until after my husband arrived to turn it in) It took a littler over a month to receive his results from it and the ONLY reason we heard it is because my obgyn had to call to get them since NewLife never called us. In the end, my husband and I felt very very very betrayed because we have already dished a little over $200 to get told little to nothing. Granted, $200 is much better than thousands of dollars, but its still hard earned money coming out of our pockets. I give 2 stars, simply for my reasons stated above. Infertility isnt cheap, We understand that. The main issue we have is the fact we can never reach anyone when we call or leave voicemails! Its a huge slap to the face when were so dedicated and willing to pay (and have paid) what we have to for us to futher our journey but we cant if were the only ones trying. Everyone has different stories throughout every experience. Like I said, I have family who has had AMAZING success with NewLife. This, unfortunately, was just our experience.
Dec 29th, 2023

I cant say enough about Newlife! Between God and Newlife, I am a mother of a beautiful little girl who is my world, and have one on the way. For so many years I thought being a mother was just a dream of mine but bc God showed me the way and Newlife provided the amazing services, my dreams have become a reality. When asked what is my biggest accomplishment, I always say becoming a mother because it truly is what I am most proud of and what I find to be the most rewarding! Taking the first step is sometimes the hardest but the end result is so rewarding! The team at Newlife become a little family to you and are always willing to answer question and help keep your mind at ease throughout the process. Thank you Newlife for all that you have done to make my family whole!
Dec 21st, 2023

Hope looks different to everyone. I put my hope in the Lord, and the the Lord led me to NewLIFE. My fertility journey started November of 2019. It took us almost 3 years to get pregnant with our daughter. And as Im writing this Im holding my beautiful 4 month old miracle. We tried EVERYTHING. You name it, we did it. 4 IUIs at various clinics, 1 egg retrieval, and 3 embryo transfers later we FINALLY got a positive pregnancy test. It was my first and only positive test. It was a moment I thought I would never get to experience. I am so thankful for NewLIFE and all the staff. During our time with New life, we visited several of their locations and each and every staff member was wonderful. Now, I do believe in honesty so I will say that no office is without flaw, NewLIFE included. Yes it does get frustrating when no one answers the phone. They will call you back, you need only be patient. And yes sometimes we felt like we should have seen Dr Ripps a little more often than just when we went in for our embryo transfers. All that aside, they truly are a great team with a great staff and a wealth of knowledge to help people get pregnant. Because that is the goal right? We cant thank everyone at NewLIFE enough. With your help and Gods mercy, our family is complete. Mark 11:24 Therefore I tell you, whatever you ask for in prayer, believe that you have received it, and it will be yours.
Nov 8th, 2023