Kingline Equipment Dothan

Terrence Kurasz _{on Google}

Dec 14th, 2023

A little pricey!

M D _{on Google}

Nov 21st, 2023

UPDATE:
Just picked up my Lawn Mower and was pleasantly surprised at the outcome; it was my first time to actually meet Matt in person, since when I had dropped it off quite some time ago, he was out for lunch. He did not even mention anything about price, and when I asked he said it was submitted under warranty, and will be covered - and he was very professional; so I asked about looking into riding lawn mowers and he and his associate/salesman told me all I needed to know -will think more about that later, when I am ready to purchase, but of course I will shop around. I also apologized for my confusion on the process, and happy it all worked out. Thanks again!
The only downside was the long wait, but I figure it is not their fault, but Toro, who makes the cables, I believe.
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Why would Honda not want to replace (cheap cables) to honor the Warranty over one year???

Shane Berry _{on Google}

Aug 9th, 2023

Excellent service! BJ was very knowledgeable of the product and also very professional. Very good experience. Would highly recommend.

Meghan Austin _{on Google}

Nov 14th, 2023

Im not one to write reviews, but if you are in need of a tractor being serviced, do not waste your time, energy, money or sanity. Had issues several years ago with a tractor that was being serviced by them. Gave them a second chance with a dealership close by in Mariannashame on us. Took tractor to Dothan again because Marianna service department was backed up 2-3 weeks & Dothan could get on it in 2-3 days. Speed of service is a big deal for us because we utilize our tractors every day feeding hundreds of dairy cowsthis was expressed to service manager prior to taking tractor in. Tractor remained in service department for 10 weeks & main complaint was not even fully addressed or fixed! There was no communication from Kinglines part throughout duration of servicing. We had to always initiate calls to check in on progress & were told parts were being ordered, technician was waiting on needed equipment, it should be done within the week, etc, etc. Finally had to demand that we would be picking up the tractor to be taken somewhere else for servicing. The only thing that was addressed with the problem that we had taken the tractor in for, was that they had hooked up diagnostic equipment to check the PTO pressure & it was indeed low. We knew that & thats the reason we took the tractor in to be serviced. They did clean out a rodent nest & repair some damaged wiring for a mere $842. According to their service notes, this was done in September after we first dropped off the tractor. Nothing else was done until we complained and wanted the tractor back in late November. They did haul it back to usso I guess that deserves the 1 star.