Ace Management & Realty, LLC

Update on how they are still horrible- my bathroom roof started leaking..they sent people out to rip the ceiling out bc they couldnt find the leak..thwy also cut 3 holes in walls upstairs..going on almoat 9 months i still have NO ceiling in my bathroom and the holes still in my wall. Dont comment back with your we didnt know yes you do..it was reported at the last inspection..yall just cheap, lazy, and down right raggedy. Will not fix any issues..raises the rent every chance they can though. Also, keep proof of payment for the rent. Twice now they have said I havent paid when I paid both times. Oh and good luck getting them to answer the phone.
Apr 7th, 2024

I have lived in my apartment for a year. In that time I've had a few minor issues. My refrigerator was not working and I had a new one in 24hours. Had a leak and it was addressed by the next day. The office manager is always kind.
Apr 7th, 2024

Mar 24th, 2024

I left a message after I called them. No response. It's a shame what people have to go through just to find a home these days
Mar 6th, 2024

I am extremely disappointed with Ace Management & Realty. Despite reporting urgent security concerns about my front door not locking, the maintenance team has failed to address the issue adequately. I reached out on December 11, 2023, and as of December 20, 2023, the problem remains unresolved, putting my family's safety at risk. As a responsible tenant, I expect timely and effective maintenance, especially for security-related matters. This situation reflects poorly on Ace Management & Realty's commitment to tenant satisfaction and safety. I wanted to post a video of myself showing that my door does not lock, but Google does not support video on reviews.
Dec 28th, 2023