Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 38 Reviews )

      T-Mobile Authorized Retailer
      • 5925 Trussville Crossings Pkwy Suite 109
        Trussville, Alabama 35235
      •   205-655-2854
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      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (38 reviews)
      21
      4
      1
      5
      7
      Read Our 38 Reviews

      Chamber Rating

      3.7 - (38 reviews)
      21
      4
      1
      5
      7
      › ‹
      • Gary S

        Went to the store twice in the last six months. Their WiFi is shotty and it took 6 hours to swap my new phone. Today I went to upgrade another phone and the attendant had no clue and you could not understand him. He told m that the WiFi was still bad so i left. Wen to the other Trussville location and was taken care of very quickly and professionally. DO NOT USE THIS STORE!!!!!
        Feb 3rd, 2024

      • William Hale

        Very good service
        Jan 20th, 2024

      • RANEY MICHELLE

        Picked up a free gift... it was a T-Mobile Tumbler. I love T-Mobile Tuesday's
        Jan 12th, 2024

      • James Ward

        Quick service friendly staff I believe his name was Cornelius but his tag was initials
        Jan 12th, 2024

      • Bobby Page

        Awesome team . Candace the manager there is a Phenomenal team member. She went above & beyond .. thank you T-mobile
        Dec 20th, 2023

      Read Our 38 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Trussville and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 5925 Trussville Crossings Pkwy Ste 109 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 205-655-2854.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 5925 Trussville Crossings Pkwy Suite 109, Trussville, Alabama 35235

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-trussville-al-35235-997e?utm_source=google&utm_medium=lastmile&utm_campaign=997E

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 3.7 Star Rating from 38 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 38 Reviews )
      21
      4
      1
      5
      7
      Write a Review

      Gary S on Google

      image Went to the store twice in the last six months. Their WiFi is shotty and it took 6 hours to swap my new phone. Today I went to upgrade another phone and the attendant had no clue and you could not understand him. He told m that the WiFi was still bad so i left. Wen to the other Trussville location and was taken care of very quickly and professionally. DO NOT USE THIS STORE!!!!!

      Business Response on Google Jan 25th, 2024
      We’re sorry to hear this Gary. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit as we do have other employees who are very kind and knowledgeable and so exceptional customer service. We'd love to have you back in the future. Sorry again to hear about your experience!

      William Hale on Google

      image Very good service

      RANEY MICHELLE on Google

      image Picked up a free gift... it was a T-Mobile Tumbler. I love T-Mobile Tuesday's

      James Ward on Google

      image Quick service friendly staff I believe his name was Cornelius but his tag was initials

      Bobby Page on Google

      image Awesome team . Candace the manager there is a Phenomenal team member. She went above & beyond .. thank you T-mobile

      Business Response on Google Dec 19th, 2023
      Thanks for the great feedback ! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!
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      Overall Rating

      Overall Rating
      ( 38 Reviews )
      21
      4
      1
      5
      7

      Write a Review

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