Papa Johns Pizza

New to the area. My wife loves Papa Johns. Ive been in Calera since December and weve probably ordered 7 times since weve been here. Every time Ive pizza here its been under done and doughy. I had a late night at work and ordered wings and papadia tonight with cinnamon pull aparts my ticket was over $30 dollars. When I pulled up to the order window for my food I looked at the wings and they had just a drizzle of sauce on them. They did not at all have any coverage to them at all. And this is not at all a complaint about the food not looking like the picture. But I did not receive what was represented. After receiving these abysmal wings I took them back to the manager and without hearing what I had to say she said shed remake them after bare hand touching my food and said this is how they come. While waiting for the wings the manager was playing with the hair of an employee and the back kitchen staff was taking about people complaining and spiting in food. Also every employee pulled their phone out and played with it when work stopped and never washed their hands. After waiting for the wings again they were not at all that was represented. I asked for my money back and the manager returned my money. I went for my phone in the car to get my phone to take down a number and the manager told me come back next time with shoes on. I never expected the service I got nor I never expected to get out of my car. The manager stated that she could not give me the managers phone number and told me to come back when her manager opens. Im not even mad about the food. Its more of the service I received and the hygiene of this establishment.
Mar 25th, 2024

Ordered a Buffalo Chicken Pizza and I was disappointed. Doesnt seem like the cheese was scattered evenly and it left a few slices with hardly any cheese. Not to mention the insane amount of sauce they put on the pizza. Ive ordered this pizza before and it has NEVER been like this. Very disappointing and just shows the inconsistency of this Papa Johns.
Mar 13th, 2024

Ordered a Garden Veggie minus bell peppers and olives, add spinach and 3-cheese blend. There are not enough vegetables on this "specialty" pizza, and I don't think I got the 3-cheese blend AT ALL. Usually pizzas with several toppings get a little cheese to stop everything falling off. I wanted more than that. The BBQ Meats pizza was the opposite--piled high with toppings, but not enough to keep everything on it when slices picked up. I didn't expect lots of cheese on top of the meat pizza. But 3-cheese blend was literally a topping on the vegetable pizza. I am disappointed. I only ordered because Domino's is having problems with online ordering and I wanted different cheeses. Pizza Hut only has mozzarella... which is what I got. At least I could've had a thick crust.
Mar 8th, 2024

Feb 16th, 2024

Delivery 5 Star
Feb 8th, 2024