Quality Tool Repair

Ordered and received exactly what I needed.
Mar 20th, 2024

I called them everyday for four weeks, voicemail can't leave a message. I bought an app that calls until someone answers ran it all day for a week, nothing. I will contact Ryobi and demand new because thus place does not want business of repairing warranty equipment for oem's.
Jan 3rd, 2024

They can not fix the tools I purchased from them. And they had them over a month.
Jul 18th, 2023

Slow in returning my lawnmower.
Jun 24th, 2023

Have never had this bad of an experiance in getting something repaired. Took a lawnmower in for warranty repair. Was told would take about 3 weeks as they'd have to order parts. Called back a month later when they hadn't called me yet. They said they were waiting on the parts. Called back every two weeks for next two months. Told same thing. Finally three and a half months had passed. Got same story from them. So i decided to call the factory. Turned out they had lied the whole time. Had not even checked out the lawn mower, much less order and were waiting on parts. Pretty much fraudulent warrant repair work. The factory was then nice enough; since I'd been lied to, and in process spent over $400 in paying someone to cut my lawn; to send me a brand new mower. Problem was solved four months later. But only because factory stepped in to make it right. NEVER take something here for repair if you ever want to get it back.
Sep 22nd, 2023