Swimming Pool Services

We had a wonderful experience with the selection and installation process for installing our new pool liner. Very professional service, on time for appointments. Very satisfied with everything, would highly recommend for installing a new pool liner.
Mar 6th, 2024

Feb 13th, 2024

Jan 30th, 2024

The gentleman that came 1st day was very nice. He did not have tablets to drop in skimmers so he said hed have someone stop by the next day. Im not sure what all was done that required 2 hrs of service. There arent any tablets in skimmers plus pool is still filthy. Perhaps I misunderstood the service I was getting.
Jan 15th, 2024

We just moved to Alabama and used this company while out of state. They provided a true disservice to my family, over-charging us and failing to render the service we needed and had hired them for. $1,200 to service a pool that turned into a green pond 1 week after moving. They charged us $870 to replace the sand in the filter, forgetting that there was no chlorine in the water. After moving to the Birmingham area, we also realized they are significantly (e.g. 30-40% ) more expensive than local pool companies. We will never do business with them again. PS: (in response to the owner's response) 1 - I diligently responded to all emails, as demonstrated to the owner in a follow-up email exchange. 2 - I gave authorization to carry out the work with no action on the vendor's side. It is absurd that you blame me for your poor communication with your employees. Finally, your response is missing an APOLOGY. The only thing I read is "I'm sorry you felt it necessary to provide the review...", which is stated twice. Seriously? How about just a sincere apology: "I am sorry my company failed you but we still changed you for a service that was not provided"?
Nov 18th, 2023