Smoothie King

ShaQuita had great customer service and made my smoothie perfect! I can tell it was made with love.
Mar 6th, 2024

Use to speak highly of this location now I HATE it! How are you out of bananas every single day? Wont be back - planet smoothie it is
Jan 29th, 2024

I have been to this Smoothie King what feels like a million times and I am disappointed in my experience from this morning. I have never had a bad experience until today and I will say this smoothie IS very good! However, when I was watching the guy pour my smoothie in my cup and it wasnt near full, I made a joke about how hungry I was and asked if he could fill it to the top. He responded with how I was going to be hungry soon anyways because it was liquidI was just wanting to get my $10 worth. He spilled a little down the side and I felt bad because he was clearly irritated I wanted a full cup, so I said I was sorry and didnt mean anything rude/offensive by it. I then grabbed my lid so I could get out of his way and he took it out of my hands and said I kind of want to do my job. I was a little shocked when I left and once I got in my car I called to ask the name of the man who just made my smoothie. The girl (who seemed lovely in person) on the phone kept avoiding the question, and finally said my manager? His name is Erandwhen I asked her to spell it she was laughing which was weird. I asked if they had name tags so I could come in and see how it was spelled (I wanted to be respectful with that at least during this review). She said they dont have them but I could come in and ask him how to spell it myselfI figured what was the point in that. I know I sound like a complete Karen, and I really do not make bad reviews (they are usually good ones since people dont do that enough!) but his attitude and snarkyness was very shocking and uncalled for in the service industryespecially if you are the MANAGER! Blew my mind. Anyways, I didnt catch the girls name, but she was lovely until she was laughing at me asking for her managers name on the phone. Wont be coming back to this location.
Jan 1st, 2024

The store clerk did not put the top on the smoothie good, and the smoothie wasted on me, my clothes, and the inside of my Brand new car. She was unapologetic and said that it was the way I grabbed the cup. I asked for a District Manager's number from both Birmingham locations as was denied my rights as a customer. I asked for a refund and was refused a cash refund back. Do not go to either establishment. Horrible Horrible franchise!!!
Dec 25th, 2023

Definitely not better than Citybowls their aa taste like they added sugar to it and the peanut butter taste watered down.
Nov 25th, 2023