Shelby County Services Building 280

I came in and pressed for a number and was greeted within 2 minutes. The transaction for a handicapped placard took 4 minutes. So I decided to go ahead and get my license renewed. That was priceless. Penny (I think that's her name) was precious. She even let me have a redo glamour shot!! She was so precious. Chad Scroggins is running a great operation.
Apr 18th, 2023

Let's face it, no one wants to go to the DMV. I had prepared myself for a frustrating experience, but was pleasantly surprised. The building was very nice and the employee, Mandi, was excellent. She went the extra mile to make sure the my new tag needs were met and was very reasonable and collaborative. Thank you, Mandi.
Apr 6th, 2023

Best customer service! Quick, easy and efficient. It took me 17 mins the renew my tag AND license!
Dec 4th, 2022

This new building is surprisingly difficult to find. The building and grounds are brand new and very comfortable once you're inside. However, remember that this is after all a government building run by employees who are infamous for not caring and for bullying people. The driver's license renewal process was somehow more complicated and needlessly onorous than at other Alabama Department of Public Safety type locations. Expect to take a number even if you're the only person there besides the employees.
Feb 25th, 2022

Extremely helpful customer service. I had an out of state car purchase that required an in state registration and new tag. The dealership hired a third party to handle the registration process and it seemed more complicated than it should have been. The office was patient and extremely helpful with resolving the issues for me.
Feb 20th, 2022